- Moses/Weitzman Health System (Middletown, CT)
- …support , program/project management, performance improvement activities, and the help/services support desk . Ability to work effectively with external ... innovation (including big data analytics, artificial intelligence and clinical decision support ). Collaborates with the executive team on all matters as necessary… more
- BAE Systems (Vicksburg, MS)
- …you'll play a critical role in supporting 24/7/365 remote operations of the Enterprise Service Desk (ESD) Plain Old Telephone Service (POTS) telecom systems ... knowledge of federal telecom standards (eg, NIST 800-53, FISMA) and ITIL practices for service desk and incident management + Proficiency in POTS telecom tools… more
- Exeter Government Services, LLC (Newport News, VA)
- …contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support . Preference in hiring will be afforded to applicants with ... Position Description : Exeter Government Services is seeking a Senior IT Systems Solution Architect to support ...work in commercial enterprises or in active duty military service . + S hould have the following specialized experience… more
- JPMorgan Chase (Newark, DE)
- …to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. You will manage a team ... of process improvements for enhanced operational efficiency. + Deliver exceptional service to internal and external clients, maintaining up-to-date knowledge of… more
- BAE Systems (Vicksburg, MS)
- …of Plain Old Telephone Service (POTS) telecom systems for the Enterprise Service Desk (ESD) in a large government enterprise contract, serving the customer. ... knowledge of federal telecom standards (eg, NIST 800-53, FISMA) and ITIL practices for service desk and incident management + Proficiency in POTS telecom tools… more
- Belay Technologies (Annapolis Junction, MD)
- …are required to have the following skills: + Experienced with Linux, Windows, VMWare + Support the development of Service Now Workflows, deploy Service Now ... and a finalist in 2021! Belay Technologies seeks a Senior System Administrator (SA) to join our Intel team....tickets + Experienced with Linux, Windows, and VMWare + Support the development of Service Now Workflows,… more
- UIC Government Services and the Bowhead Family of Companies (Norfolk, VA)
- …requirements, and support functional enhancements. + Utilize the National Help Desk Service Manager (NHDSM) or similar ticketing system to log, track, ... procedures, job aids, and knowledge-base articles. + Provide customer service support , including responding to inquiries, guiding... experience, preferably with experience in the National Help Desk Service Manager (NHDSM) or a similar… more
- City of Gulfport (Gulfport, MS)
- …Assist with camera placement, replacement, and optimization in coordination with the Senior Network Engineer. + Support security policies and network ... Document troubleshooting steps and technical solutions for knowledge sharing. + Collaboration & Support + Partner with the Senior Network Engineer on major… more
- General Dynamics Information Technology (AL)
- …play a crucial role as the first point of contact after the Army Enterprise Service Desk (Tier 1), addressing incidents and service requests involving ... incidents, that are not resolved by the Army Enterprise Service Desk , are efficiently addressed. Managing and...concerns. Elevate difficult cases that they cannot resolve to support technicians or a senior analyst and… more
- WSP USA (Tallahassee, FL)
- …be assigned to serve as on-site point of contact for coordination of IT issues with Service Desk team, including new computer setup, return out of service ... machines, server/HVAC/other equipment issues, A/V set-up assistance and responding to Service Desk emails for additional information **Who You Are** **Required… more