- ABM Industries (Phoenix, AZ)
- …facilities manager. + Prioritize calls based on severity and availability of appropriate service tech . **Qualification:** + Knowledge of customer service ... **Overview** The Facilities Coordinator role works with our customers, service providers, and employees to deliver some combination of our services with excellent… more
- BAE Systems (Vicksburg, MS)
- …you'll play a critical role in supporting 24/7/365 remote operations of the Enterprise Service Desk (ESD) Plain Old Telephone Service (POTS) telecom systems ... knowledge of federal telecom standards (eg, NIST 800-53, FISMA) and ITIL practices for service desk and incident management + Proficiency in POTS telecom tools… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... to assist in directing and managing the program's executive support group. The candidate must reference their ability and...Demonstrate knowledge in maintaining the operational status of a Tech Control Facility + Knowledge of Tech … more
- FirstEnergy (Solon, OH)
- …methods used in construction. + Pass the Edison Electric Institute (EEI) Technician Occupations Selection System ( TECH ) employment test + Strong communication ... function of the Company. The Distribution Designer leverages customer service , software use, and learned expertise in design standards...a high-energy team with a balance of field and desk work, as well as flexible scheduling that allows… more
- Launch Expeditionary Learning Charter School (Brooklyn, NY)
- …Support students with late arrival, nursing needs, early dismissal, and other front desk supports. + Support the collection of any Launch/DOE forms, student ... + Dedication and Practice - Uses each minute to support our mission and reflects on actions with a...outcomes The ideal candidate will have: + Strong customer service mindset + Comfort with multitasking in a busy… more
- Leidos (Laurel, MD)
- …The successful candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to ... Windows 8. -Microsoft Certified IT Professional - Windows Client (MCITP-Client) Desktop Support Tech on Windows 7. -Microsoft Certified IT Professional -… more
- Sage Hospitality Group (Denver, CO)
- …center of Denver's playground, an independent lifestyle hotel built on thoughtful service and playful discovery. We deliver confident luxury without pretense and ... + Oversee daily hotel operations across Rooms department including Front Desk , Housekeeping, and Engineering, ensuring seamless collaboration between all departments… more
- Public Consulting Group (Columbus, OH)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- Dobson Fiber (Oklahoma City, OK)
- …short-course diploma. . 2 to 4 years of experience working in a Help Desk /System Support position. . Working knowledge of various operating systems, routers, and ... in a call center environment. The Tier 1 NOC tech fields calls from user base and creates the...passes all Level Three requests on to a Network Technician ; and follows up on the ticket to its… more
- COCC (Bend, OR)
- …through multiple channels including in-person interactions, phone calls, emails, chats, and service desk tickets. + Diagnose issues with computer systems, ... customer interactions and detailed troubleshooting steps in the SysAid Service Desk ticketing system to ensure quality...for COCC students and staff. + Follow established Student Tech Support procedures and computer lab protocols,… more