- Chenega Corporation (Anchorage, AK)
- …initial trouble report of LAN connectivity problems before escalation to network team. + Support Polycom Teams desk telephone. + Support onsite HP/Poly ... customer service and team skills proven customer interaction and customer support experience. + Possess excellent customer service skills with the ability… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users ... involves troubleshooting complex issues, maintaining systems, and delivering outstanding customer service . If you enjoy solving technical challenges and thrive in a… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails...tickets and E-mails in a timely manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals.… more
- Reynolds & Reynolds (Dayton, OH)
- Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is ... the call-tracking tool. You will diagnose customer issues and assign appropriate support . You will ensure resolution of issues. Training Mentoring with an… more
- Baptist Memorial (Memphis, TN)
- …Experience: + MicroSoft Windows + MS Office + Call Center Experience + HelpDesk/ Service Desk experience preferred Minimum Required + 2 years experience or ... Overview Job Summary Provide initial employee support for technical inquiries received via phone, email,...more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and… more
- Koniag Government Services (Baltimore, MD)
- …Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type** **Hourly** ... a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, MD. **This… more
- KaylaTek, Inc. (MD)
- …Paid Holidays, Employee Assistance Program (EAP), Professional Development Program, Military Leave Support and more! Come join our growing team with a 21st Century ... compensation and benefit packages, dedication to education, as well as our outstanding service . Our Grow Strong Vision encompasses a place for employees to grow,… more
- Sharp Electronics Corporation (Downers Grove, IL)
- **Overview** The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to ... monitor, and maintain client computers and desktop applications + Support current Windows operating systems + Support ...work well in a team environment + Excellent customer service skills + Excellent communication skills, including the ability… more
- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …and vendor personnel. This position will also serve as a general technical support specialist during high call volume periods by taking incoming requests from ... policies for handling confidential patient information. Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards… more
- Insight Global (New York, NY)
- …. Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected that ... want the end users to have a local onsite technician that they know. The firm is in the...2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support… more