- CRC Insurance Services, Inc. (Charlotte, NC)
- …+ Promote a customer-first mindset across the team + Lead, mentor, and develop the service desk team to deliver high-quality support and advance team ... the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team . This is a… more
- TEKsystems (Orlando, FL)
- …employees across the US and Japan. This role is part of the Tier 1 Service Desk team and focuses heavily on first call resolution, customer satisfaction, and ... IT Service Desk Technician (Fluent Japanese) -...moved into another role. You'll join an established, supportive team that values professionalism, communication, and growth. Job Type… more
- CACI International (Sterling, VA)
- …knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting multiple ... and Incident Management + Experience working with a large 365x24x7 on-call service desk team supporting multiple software applications + **Must be available… more
- Nuvance Health (Danbury, CT)
- …5. Maintain a high level of customer awareness and focus by communicating regularly with other Service Desk team members and IT teams 6. Accurately enter all ... feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If...possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is… more
- NANA Regional Corporation (Alexandria, VA)
- …mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support ... SUVI is seeking a Service Desk Manager to oversee and...Provide leadership, mentorship, and direction to Service Desk staff to foster a high-performing team … more
- AeroVironment (Germantown, MD)
- …The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point for end-user support. ... ensuring the overall stability and efficiency of end-user computing environments. The Service Desk Technician III collaborates closely with engineering teams,… more
- Koniag Government Services (Vienna, VA)
- …daily operations of the service desk as a part of the service desk team . **Shift** : Saturday and Sunday from 6am to 6pm **Essential Functions, ... **Part time Service Desk - Weekends** **Kadiak LLC,**...monitoring checks and escalating issues to the appropriate solver team . + Receiving and troubleshooting calls from international and… more
- IT1 (Tempe, AZ)
- …for a motivated Service Desk Technician II to join our Service Desk team . iT1 has been recognized by the Phoenix Business Journal's "Best Places ... over a decade. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician II is responsible for providing… more
- Wipfli LLP (Milwaukee, WI)
- …Service Desk Lead (Engineer II) is a pivotal member of our IT Service Desk team , responsible for managing day-to-day ticket queues, driving continuous ... ticket trending metrics to identify problem areas. + Mentor and provide feedback to Service Desk team members. + Support the sales process and contribute to… more
- University of Rochester (Brighton, NY)
- …other IT teams. Reviews tickets to determine appropriate transition of work between Service Desk team members. Identifies opportunities for process ... issues or concerns. Assists with reporting on agent and team metrics. May provide on-call support. Provides second level...for customers across IT areas that are received via Service Desk intake mechanisms, such as … more
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