- TISTA Science and Technology (MD)
- Overview TISTA is seeking a full-time Service Desk Team Lead to provide oversight and leadership to the NIA Service Desk across all tiers, ... IT environment through maintaining standard operating procedure documentation. The Team Lead will also provide an essential...Holidays, Military Leave, and much more! Responsibilities + Oversee service desk issues across all tiers and… more
- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- Red River (Lexington, MA)
- …Lead with an active Secret clearance to join our team ! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working ... on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordinating daily workload for service desk … more
- Vail Resorts (Park City, UT)
- … Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Team Leader provides guidance and leadership… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving Ground, MD. + Must be a US ... Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will...Research Laboratory in Aberdeen Proving Ground, MD. Join a team of dedicated professionals at an industry-leading organization, where… more
- Link Solutions Inc (Adelphi, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be a US Citizen + Must ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...performance. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is… more
- Insight Global (Brentwood, TN)
- Job Description The Service Desk Lead is a...the overall quality and performance of the Tier 1 service desk team supporting a high-volume, ... coaching and direction, and ensure best practices within the Service Desk Tier 1 team ....years of experience in a management, team lead , or supervisor role within a service … more
- TekSynap (Glynco, GA)
- …and dynamic environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk operations, ensuring top-tier service ... assess the performance of service desk activities,makingadjustmentsasnecessary to improve service levels. + Manage and develop a team of IT support… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category:...assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios ... is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile...Incident Management + Experience leading a large 365x24x7 on-call service desk team supporting multiple… more
- Wipfli LLP (Milwaukee, WI)
- …improves ticket quality, and supports team training and documentation efforts. The Service Desk Lead acts as a mentor, facilitates daily operations, ... Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II)...(Engineer II) is a pivotal member of our IT Service Desk team , responsible for… more