- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Night Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) ** Team Manager ** . As a first-line manager , you will… more
- ManpowerGroup (Indianapolis, IN)
- **We are seeking an experienced Sr. IT Service Desk Manager to join our team . In this role, you will be responsible for overseeing the delivery of IT ... levels, and aligning business objectives. The Sr. IT Service Desk Manager will create...time by priority, first contact resolution rate, etc. + ** Team Management and Leadership** - Hire, train, and coach… more
- NTT DATA North America (Lemont, IL)
- …forward-thinking organization, apply now. We are currently seeking a IT Service Desk Manager to join our team in Lemont, Illinois (US-IL), United States ... (US). **Job Summary:** + The Service Desk Supervisor/ Manager will be... team to follow and comply with pre-established service desk policies, knowledge base articles, practices… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) ... area** . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer-oriented ** Service Desk Manager ** to join our team in the **Stennis, MS area** . In this role you will ... manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident management, including… more
- Link Solutions Inc (Adelphi, MD)
- …ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must be a US Citizen + ... DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will...performance. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is… more
- AeroVironment (Simi Valley, CA)
- …and procedures to ensure consistent service levels and quick resolutions. The Service Desk Manager is also responsible for staffing capacity planning, ... design, performance analysis, and developing proactive resolution plans. The Service Desk Manager will also... team + Manage the processing of all Service Desk Incidents and Requests through ticketing… more
- Georgia Systems Operations (Tucker, GA)
- …ensure that the business has modern up-to-date technology that meets their needs. The IT Service Desk team provides onsite, voice, and online support to ... Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer… more
- BAE Systems (Columbia, SC)
- …a new and exciting career, come join our team ! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an existing ... Network Operations Center and remote office locations. The Support Desk Manager shall lead a team...be available based on position level and/or job specifics. ** Service Center Support Desk Manager **… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees...day. + Manage the daily operations of the IT Service Desk , including team member ... of IT support team , ensuring exceptional customer service and the timely, efficient resolution of IT issues...and manage software licensing compliance. + Monitor key IT Service Desk metrics-including response times, resolution rates,… more