- General Dynamics Information Technology (Washington, DC)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **HELP DESK TECHNICIAN V** Advance how our customers operate while you ... advance your career. Join **GDIT** as a **Help Desk Technician V** and build an impactful...**Experience** + **8+ years** of related IT support experience ( Service Desk , Deskside Support, VIP/Executive Support, or… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- …**Travel Required:** Up to 25% **Major/Essential Functions:** + Oversee the daily activities of Service Desk support + Manage service desk activities ... Title:** IT Support Senior Specialist **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:**...Certification Helpdesk experience managing and servicing tickets through a service desk portal + Knowledge of processes… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... timely follow-up of service requests/incidents. The Lead Field Support Technician ...staff.** **8. Acts as an escalation point for the Service Desk and Field Support.** **9. Possess… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …PTO, and shift coverage to ensure service continuity. + Oversee all Service Desk -related projects and communicate progress to leadership. + Enforce company ... and implement improvements across IT support areas. + Review technician tickets for accuracy, adherence to policy, and coaching...and people management skills. + Demonstrated experience managing IT Service Desk and End User Support functions.… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...+ Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control… more
- Serco (Orlando, FL)
- **Position Description** Serco, Inc has an immediate opening for an **IT Field Service Technician ** . Serco has a highly engaged Desktop technical team ... an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP… more
- Pep Boys (Pelham, AL)
- …engagement, expert product and service knowledge, follow-up, and follow through at the service desk , on the sales floor, and at the register. Duties & ... trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to… more
- Cyber Advisors (Maple Grove, MN)
- …skill sets, and have a good time doing it! We are looking to add a Service Technician to our team. Cyber Advisors provides employees opportunities for growth and ... degree in Information Technology; or equivalent experience. + The Cyber Advisors Service Desk is not an entry level position and will require a combination… more
- Gama-1 Technologies (Kansas City, MO)
- Summary GAMA-1 Technologies, LLC seeks an on-site Help Desk Technician II to provide Tier II onsite and remote technical support to end users within an ... enterprise IT environment. The technician will handle escalated Tier I technical issues, perform...IT support experience, including prior work in a help desk , desktop support, or technical service environment.… more
- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client...Services in Arlington, VA. TekSynap is a fast growing high- tech company that understands both the pace of technology… more