- AssistRx (Orlando, FL)
- …have the ability to successfully handle multiple issues simultaneously while being service driven in order to ensure company success and user satisfaction. ... disability, family medical history or genetic information, political affiliation, military service , or other non-merit based factors, or any other protected… more
- City of Norfolk, Virginia (Norfolk, VA)
- …operating systems + Microsoft Office products including Outlook, Word, and Excel + Help Desk or field service technician tasks and responsibilities + ... diagnose and resolve computer hardware, software, access, and security issues. + CUSTOMER SERVICE /HELP DESK : Provide excellent customer service and IT… more
- Insight Global (Windsor Mill, MD)
- …also be responsible for: Preparation of documentation, status reports, work plans, service tickets Assist in development of Quotes and Rough Order of Magnitude's ... databases daily. Work with all other members of the Service Team to ensure all quotes are all inclusive...applicable labor and Other Direct Cost's (ODC). Coordination of service visits with subcontractors and technicians - dispatching for… more
- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …policies for handling confidential patient information. Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards ... in order to provide information, and identify trends and system weaknesses.* Records service requests and routes them appropriately for action in order to expedite … more
- Marriott (Nashville, TN)
- …Follow all company policies and procedures; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others ... STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well… more
- Huntington Ingalls Industries (Springfield, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training… more
- Cushman & Wakefield (Tampa, FL)
- …processes and procedures. + Responsible for 2nd level point of escalation from Service Desk . + Resolve incidents with software applications, network, and ... incidents escalated from first line of support as well as the internal tech /genius bar and assist end users with technology adoption within an assigned market.… more
- Capgemini (NY)
- …Automation and AI technologies. The ideal candidate will bring a strong understanding of Service Desk , End User Computing & End user Experience , Client facing ... of Cast Member Build and maintain relationships with key Enterprise Tech staff/managers to make sure service levels are meeting their needs and to handle any… more
- MyFlorida (Deland, FL)
- …as needed or assigned. Directs the monitoring and assignment of service desk tickets to the appropriate technician or group for proper resolution and ... Center 502 / Office of Information Technology SELECTED EXEMPT SERVICE CONTACT PERSON: Danielle DeCosta CONTACT PHONE NUMBER: ###...to ensure all Service Level Agreements are met in a timely manner.… more
- Mass Markets (Savannah, GA)
- …apositive, professional attitude Preferred Experience (Not Required) + 1+ year incustomer service , contact center, help desk , technical support, inside sales, or ... POSITION OVERVIEW MCI is one of the fastest-growing tech -enabled business services companies in the USA, with a strong call center footprint and operations that… more