- Red River (Chantilly, VA)
- …This position is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from ... and developing the organization's perception with existing customers through exceptional customer service . This position will also assist with handling any kind of… more
- Red River (Chantilly, VA)
- …developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop… more
- Loretto Management Corporation (Syracuse, NY)
- …workstations and related hardware and software to deliver required desktop service levels. + Administers and resolves issues with associated end-user workstation ... professionalism and kindness. + Demonstrates excellent internal and external customer service skills such as friendly greeting, making eye contact, listening… more
- Huntington Ingalls Industries (Fort Belvoir, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that ... and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor… more
- Wipfli LLP (Milwaukee, WI)
- …a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member of our ... IT Service Desk team, responsible for managing day-to-day...needed + Assist with ticket quality audits and provide technician feedback. + Lead problem management and continuous improvement… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving Ground, MD. ... Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will serve as...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...problem reports into the automated tracking system for further technician support. + Manage tickets routed to Tier III… more
- Insight Global (Wood Dale, IL)
- Job Description An employer in Wood Dale, IL is looking for a IT Service Desk /Desktop Engineer to join their team. This person will be the first point of contact ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 5+ years of Service Desk experience Strong understanding of IT… more