- Link Solutions Inc (Adelphi, MD)
- …quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe ... serve as the primary escalation point for customer and technician issues and will interface with the Program Manager...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …and a passion for developing innovation solutions? Join our team! As an IT Support Technician II you will be using your skills and expertise to provide computer, ... IT standards, practices, policies, and procedures. The IT Support Technician reports to, takes direction from, and is supervised...and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls and/or… more
- Columbus Regional Hospital (Columbus, IN)
- …nursing staff. + This position is the front desk person. + The Patient Care Technician II is a member of the patient care team, who provides direct and ... ONLY!! Potential for $4.5k signing bonus on select Patient Care Technician positions! Ask CRH Recruiting about eligibility requirements via email (###@crh.org)… more
- Bluepeak (Rapid City, SD)
- …for our Communities."** **Overview of the Position Responsibilities** : The Warehouse Technician II will perform those duties relating to the storage ... a plus. + Prolonged periods of sitting at a desk and working on a computer. + Regularly required...the things that get in the way of great service -like red tape, hidden fees, and slow response times.… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...(or ability to obtain). + DoD 8570 Information Assurance Technician (IAT) Level II certification (ie CompTIA… more
- Canon USA & Affiliates (Burlington, NJ)
- …issues. - Relevant experience in a client facing support role such as help desk technical services, desktop, or field technician support. - Desired experience ... clients. Acts as an individual contributor in a help desk environment, using skills and resources to provide technical...cases. - Documents and manages the support interaction via Service Management tools. - Utilizes, contributes and improves the… more
- BlackBox (New York, NY)
- …in a timely manner Additional Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of a ... all service calls in a timely manner, providing excellent customer service . . The Unified Communications (UC) Technician performs day-to-day installation, … more
- Robert Half Technology (Lexington, KY)
- …Qualifications & Skills + 3-4 years of previous help desk experience as a level II Help Desk Technician + Aptitude and Appetite to excel as a long-term ... Description We are looking for a Help Desk Engineer to provide enterprise-level assistance to our...communication skills via phone and email + Excellent customer service skills + Desire to grow and learn new… more
- Dobson Fiber (Oklahoma City, OK)
- …skills and knowledge of Dobson products and offerings. Manage field service technicians through resolution of customer trouble tickets and installations. Provision, ... test, and turn up all service requests for new or modified services as they...to 5 years of experience working in a Help Desk /Tech Support position. Working knowledge of various operating systems,… more
- Fresenius Medical Center (Washington, DC)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** + At least two… more