- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... timely follow up of service requests/incidents. The Senior Field Support Technician ...junior staff. Acts as an escalation point for the Service Desk . 6. Possess an understanding of… more
- TEKsystems (Long Beach, CA)
- Description The IT Field Service Technician is IT's primary customer support interface with end-users. The Field Tech provides PC, network, server and phone ... locations. This position will work closely with Bragg Company's Service Desk provider and IT management to...with heavy use of Remote Desktop Services. The Field Service Technician may also be called on… more
- TEKsystems (Mountain View, CA)
- …experience required (eg, Remedy, ServiceNow). Skills security+, Help desk , Help desk support, Service desk , Windows, Active directory, Troubleshooting, ... macos, itsm, servicenow Top Skills Details security+,Help desk ,Help desk support, Service desk...to work independently and within a team. Experience Level Intermediate Level Job Type & Location This is a… more
- PennyMac (Moorpark, CA)
- …The Desktop Support Technician will : + Prioritize daily workload and Help/ Service Desk requests according to policy and procedure + Create and update ... calls, answering email, responding to tickets, answering support related questions, and/or performing desk -side support. As the Technician , you will serve as… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …+ Work with end users and department heads to identify and document required network service levels + Provide service desk and technical support to users. ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type...issues to appropriate offices. + Track and manage automated service interruptions for the network users' awareness. + Resolve… more
- ChenMed (Houston, TX)
- …we need great people to join our team. The Associate Field Support Technician assists higher level technicians on routine activities relating to network monitoring, ... with network services, software systems, and/or applications development to restore service and/or identify and correct core problems; refers more complex problems… more
- TEKsystems (Austin, TX)
- Desktop Support Technician 100% On-Site - Austin, TX Contract with Potential for Extension Summary: This Desktop Support Technician will work within the Client ... Description: + Responsible for installing maintaining servicing and repairing break-fix desk side computer related products and legacy systems which include hardware… more
- TEKsystems (Brooklyn, NY)
- …Mobile devices (IPhone, IPad ) * Clinical software installations. * Customer Service and Communication: * Demonstrate an ability to communicate technical terms, MCIT ... policies, and difficult messages to end users in a service oriented fashion. * Provide one-on-one instructions/training/guidance to end users and the help desk … more
- Patten CAT (Joliet, IL)
- …may be asked to work based on revenue making decisions Overview Perform service repairs to include components and other general repairs and maintenance; providing ... superior service and representing Altorfer's professional image. Basic Duties PRINCIPAL...Altorfer supplied tooling and equipment, including personal tooling + Technician may be required to orchestrate special parts arrangements… more
- TEKsystems (Syracuse, NY)
- …and update knowledge base articles and documentation used by the team and technical service desk * Partner with various teams within IT and other departments ... managing their work. The candidate will also cultivate excellent customer service relationships with a focus on collaboration and direct communication with… more