- Sanford Health (SD)
- …procedures. **Qualifications** Associate's degree required or five years' experience in a customer service role. Help Desk Team Lead Certification preferred. ... and makes recommendations for improvements. Provides critical data support to the Service Desk . Works with callers and other help desk technicians to… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance...senior-level technicians. + Work under the direction of the local Service Desk Lead as part of ... Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2… more
- General Dynamics Information Technology (San Antonio, TX)
- … Performance** - Measure and provide weekly help desk performance reports to Task Lead , Service Desk Lead , or COR. Provide recommendations to make ... Required:** Yes **Job Description:** GDIT is looking for **Help Desk Technician III** who holds an active...provided priority matrix as an order to responding to service requests (eg trouble tickets). **Core HW and SW**… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented **Journeyman Enterprise Service Desk Technician ** to join our team in **Doral, Florida.** ... training materials. + Lead small projects or initiatives to improve Enterprise Service Desk processes, under the guidance of senior Technicians. + Analyze… more
- Link Solutions Inc (Sierra Vista, AZ)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PKI Service Desk Technician to join our Sierra Vista, Arizona team. + ... Clearance required + Non-remote (relocation incentive available) The PKI Service Desk Technician will provide...teams and high-level managers in the organization to design, lead , manage, maintain, and track assets, deploy, implement, and… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented **Senior Enterprise Service Desk Technician ** to join our team in **Doral, Florida.** ... and manage small-to-medium-sized projects and initiatives focused on improving Enterprise Service Desk processes through efficiency and innovation. + Conduct… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft....operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- Niagara Bottling LLC (Diamond Bar, CA)
- …a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Technician II - Help Desk The IT Technician II - the ... as well as other IT related tasks. The IT Technician is the face of IT to the business,...(On-call weekends) + Maintain the highest level of customer service for our end users (technical & soft skills).… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more