- KaylaTek, Inc. (MD)
- …within an Information Technology Service Management (ITSM) environment with Service Level Agreement (SLAs). MINIMUM QUALIFICATIONS + Associate Degree or ... packages, dedication to education, as well as our outstanding service . Our Grow Strong Vision encompasses a place for...customers, assess the nature of their issue, and resolve Level 1 problems whenever possible. + Utilize a ticketing… more
- Koniag Government Services (Baltimore, MD)
- …Services,** a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, ... reported incidents utilizing ServiceNow. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide… more
- Sharp Electronics Corporation (Downers Grove, IL)
- **Overview** The National Helpdesk Technician is an entry- level position, responsible for providing Tier 1 helpdesk end-user support for small to ... self-motivated and work well in a team environment + Excellent customer service skills + Excellent communication skills, including the ability to translate complex… more
- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …policies for handling confidential patient information. Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards ... judgment when customer inquiries or complaints cannot be resolved at first contact level and assigns inquiry or complaint to technical support group for resolution… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . ... techs as well as a Tier 2 Application Support Service Desk team to escalate to as...(1-2+ years) - onsite support experience and experience supporting c- level /executives - Proven expertise with positive customer service… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role.… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Quantico, VA. You will be working as part of a team to deliver ... PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician (Senior) will provide support to...or past work may be used to show the level of experience needed to perform at this … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician MIDS - 2200-0600 Sunday-Thursday Transform technology into ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk ...opportunity as a Help Desk Technician with GDIT. A career in… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …or lead position. + Ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Link Solutions Inc (Adelphi, MD)
- …years of experience. + Ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more