- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician II (Hybrid)...as needed basis to fulfill user support responsibilities. Duties Help Desk Coordination: Create Jira Service ... net required to achieve that purpose. Job Summary The Help Desk Technician II provides...in the ticket's notes section. Adhere to established Jira Service Management Service Level Agreements (SLAs). (30%)… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / ...equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk ... link in your status update to LinkedIn. Job Title Help Desk Technician / ...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- State of Massachusetts (Boston, MA)
- …experienced systems support and customer service professional to serve as the*WIC Program Help Desk Technician *. As an essential member of the Special ... Development* **Organization:** **Department of Public Health* **Title:** *WIC Program Help Desk Technician * **Location:** *Massachusetts-Boston-250… more
- General Dynamics Information Technology (Chantilly, VA)
- …is no challenge we can't turn into opportunity. And our work depends on a ** Help Desk Technician ** joining our team to support **our government client's** ... locations. **At GDIT, people are our differentiator.** As a ** Help Desk Technician ** supports and...a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service… more
- TEKsystems (Columbia, SC)
- Description Our government client is seeking a Service Desk Technician to join their team. Our client provides a variety of technology initiatives and ... processes and streamline operational efficiency. Skills help desk , help desk support, service desk , troubleshooting, customer service ,… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician III with GDIT. A career in ... environments. At GDIT, people are our differentiator. As a Help Desk Technician III you...case status updates to management and end-users according to service level guidelines + Maintaining a high level of… more
- University of Southern Mississippi (Hattiesburg, MS)
- Help Desk Technician I The University of Southern Mississippi is currently accepting applications for the position of Help Desk Technician I. ... customers with the appropriate internal team(s). + Assists the Help Desk Technician II(s) in...Technicians and Desktop Technicians. Reports issues to the Customer Service Manager or Technology Support Services Director. + Works… more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to...and users). **Required Technical Skills** : IT experience supporting Help / Service Desk **Certifications**… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician ** willperformor provide supportas part of a24/7, 365-day ... service catalog and support for other IT service management functions. The Help Desk...ITIL v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport… more
- City of New York (New York, NY)
- …and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+...number: 712972 - Click on the job business title: Help Desk Technician - Click… more