- City of New York (New York, NY)
- …and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+...number: 712972 - Click on the job business title: Help Desk Technician - Click… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- Tier 2 Help Desk Technician Beltsville, MD...ACD, and other system processes. + Answer the customer service and help desk telephone lines ... continued growth, we are looking for a Tier 2 Help Desk Technician to support...CCI ACDD and effective and timely management of all service tickets. This position will follow all procedures outlines… more
- General Dynamics Information Technology (Tampa, FL)
- …based on the guidance provided. This is a remote work position serving as a Tier-1 Help desk Technician scheduled for Part Time work. **The typical work ... Able to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Information Technology… more
- Extra Space Storage (Buffalo, NY)
- …**Job Summary:** A Technician I will provide Tier I end-user help desk support by allocating, configuring, delivering, troubleshooting, and maintaining ... in all aspects of work. **Primary Responsibilities:** . Resolve Help Desk tickets according to SLA ....and networking . Accurately document customer interactions in a service desk ticketing system . Escalate issues… more
- Spectrum Comm Inc (Jacksonville, FL)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... with established service standards. Key Responsibilities + Oversee daily help desk activities, ensuring effective handling of service tickets and… more
- CACI International (Riverside, CA)
- Help Desk Technician Job Category:...requests. * Document and track all help desk interactions and resolutions in the service management ... US * * * CACI is seeking a GIDEP Help Desk Support Specialist to provide frontline...and report outages or anomalies. Qualifications: * Strong customer service and communication skills (written and verbal). * Ability… more
- Trax USA Corp. (Miami, FL)
- Help Desk Technician I Miami, FL...6 months to 1 year of experience in customer technical support/ help desk . . Excellent Customer Service ... seamlessly. TRAX USA Corp is seeking a highly motivatedHelp Desk Technician I. This position is responsible...to identify the correct resolution or escalate according to Service Desk procedures. + Provide technical support… more
- General Dynamics Information Technology (Huntsville, AL)
- …Office,Technical Support **Experience:** 0 + years of related experience **Job Description:** Help Desk Technician (Part-Time Weekend) Provides monitoring, ... to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Microsoft...1-3 years Preferred knowledge of ServiceNow Help Desk / Call Center / Technician Support:… more
- Leidos (Odenton, MD)
- …the way we do business. 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support ... DOD customer in Fort Meade MD. This individual will help ascertain the nature of the support request, resolve...messages, and in person. + Able to adapt to service desk capability, handling calls and contacts… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user ... Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate...3 to 5 years in IT support or related help desk environments * Education: High School… more