- Koniag Government Services (Baltimore, MD)
- …Services,** a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, ... reported incidents utilizing ServiceNow. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide… more
- CAE USA INC (Orlando, FL)
- …environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and to ... help in the deployment of new technology as required....Document and properly assign end user issues using a service desk ticketing system. + Troubleshoot problems with computer… more
- TEKsystems (Greensboro, NC)
- …works mainly in the process related to the delivery of run-time service . Responsibilities and knowledge - Support users by explaining system capabilities, handling ... Basic understanding of the process related to deliver run-time service Basic Soft Skill Trainings This position performs analytical,...processes and tools to achieve the end results. The Help Desk Analyst goal is to achieve total end-user… more
- T and T Consulting Services (San Antonio, TX)
- …Some of the local network functions are moving to the enterprise. The most recent service that moved to the enterprise was E-mail. The NEC supports some Major Army ... Tier II or III administrators to quickly restore optimum service . + Responsible for NIPR and SIPR account creation...G6 personnel, along with the Project Manager, to discuss Help Desk trends and statistics. + Contribute to T&T… more
- Robert Half Technology (Tampa, FL)
- Description We are looking for a meticulous Help Desk Analyst II to join our team in Tampa, Florida and work fully onsite. This Contract-to-permanent position is ... problems and optimize workflow efficiency. * Manage and prioritize service desk tickets to ensure timely and accurate resolutions....years of experience in the IT field, preferably in help desk or technical support roles. * Proficiency in… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/ Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III** to ... software for device life cycle. + Monitor and update service requests and incidents within the IT Service Management (ITSM) tool. + Provide on-site service … more
- Precise Systems, Inc. (Crane, IN)
- …the warfighters and aligning our expertise to deliver the highest quality of service . Powered by our highly skilled workforces, we provide expert consultation on ... customer's needs, no matter how complex - offering exceptional service and the Precise solution. We are currently seeking...the Precise solution. We are currently seeking an IT Help Desk Specialist to support our NSWC customer in… more
- TEKsystems (Orlando, FL)
- …4am EST (2pm - 1am PST). Top Skills Desired : - 2+ years of IT help desk/ service desk experience (specifically IT call resolution experience) - Fluent in both ... TEKsystems is seeking a REMOTE Bilingual (Japanese/English) IT Help Desk Specialist. This role will be supporting...in Active Directory and resetting passwords - Strong customer service experience Job Type & Location This is a… more
- Valet Park of America (Springfield, MA)
- …business, are experiencing fast-paced growth, and take pride in providing superior customer service and the quality of our employees. To keep pace with our expanding ... a new team member to serve as our First-Level Help Desk and Technical Support Specialist. This role acts...and troubleshoot basic hardware + Strong communication skills and customer- service orientation + Ability to follow structured procedures and… more
- Robert Half Technology (Uniontown, OH)
- Description We are looking for skilled Help Desk Analysts to join our team on long-term contract basis. This position offers the opportunity to support a large-scale ... before and after switch upgrades. * Monitor and resolve service desk tickets efficiently, ensuring timely follow-ups. * Collaborate...in scheduled shifts to provide consistent coverage for the help desk. * Report progress and escalate issues to… more
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