- NTT America, Inc. (Harrisburg, PA)
- …configured and equipped to operate and support the client service according to agreed Service Level Agreements . + Performs as a people manager to the ... can grow, belong and thrive. **Your day at NTT DATA** The Manger, Service Transition is a management role, responsible for overseeing, managing and coordinating the… more
- Travelers Insurance Company (Spokane Valley, WA)
- …customer phone calls, emails and fax inquiries and communicates results. + Understands established service level agreements , and effectively works to meet or ... Proactively seeks opportunities to reduce costs and improve customer service . Identifies and develops problem resolution and knowledge database...reserves the right to fill this position at a level above or below the level included… more
- Nordstrom (Seattle, WA)
- …of complex technology agreements , such as SaaS Agreements , Software License Agreements , Service Level Agreements , Support Agreements , and ... Sourcing Requirements. + Ability to influence at an Executive level , both internally and externally, and an ability to...as a shoe store in 1901. This heritage of service is the foundation we're building on as we… more
- Charles Schwab (Westlake, TX)
- …communications and operations channels. + Drive accountability by monitoring, measuring, and reporting service level agreements (SLAs) and key metrics. + ... **Your opportunity** **Director Service & Operations, DAFgiving360** DAFgiving360 (TM) is an...and be accountable to DAFgiving360 for day-to-day activities. DAFgiving360's Service & Operations teams are responsible for the delivery… more
- Farmer Brothers (San Diego, CA)
- …customer feedback/requests to management or inter-departments. + The ability to follow outlined service level agreements for customer programs + The ability ... return to work._** At Farmer Brothers, our Revive (TM) Service & Restoration team of experts specialize in tea...plans and any emergency services. As a **Field Equipment Service Technician** you will be responsible for providing exceptional… more
- Farmer Brothers (Moonachie, NJ)
- …customer feedback/requests to management or inter-departments. + The ability to follow outlined service level agreements for customer programs + The ability ... At Farmer Brothers, our Revive (TM) Service & Restoration team of experts specialize in...plans and any emergency services. As a **Field Equipment Service Technician** you will be responsible for providing exceptional… more
- Xylem (Auburn, NY)
- …with other teams to implement service improvements * Develop and maintain service level agreements (SLAs) Customer Relationship Management: * Build and ... expectations through innovative and sustainable solutions. **THE ROLE:** The Technician in IT Service Delivery is a vital role focused on the operational aspects of… more
- CACI International (Oklahoma City, OK)
- …and service requests are accurately logged, prioritized, and resolved in alignment with service level agreements (SLAs). In this role, you'll foster a ... Enterprise Service Desk Team Manager (Day Shift) Job Category:...in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air… more
- Target (Brooklyn Park, MN)
- …value of our vendor services by monitoring vendor adherence to contractually agreed upon Service Level Agreements ("SLAs"), financials and overall service ... "depot exchange" incidents and for the majority of vendor service calls from Target's "HQ Depot" at our Headquarters...technician vendor partners to ensure Target receives the best service from our suppliers, including proactive identification of … more
- Sharecare (Nashville, TN)
- …volume to the WF Manager ensuring the phones are answered within the established Service Level Agreements . + **Complaint Resolution** **: Handle escalated ... **Job Summary:** Under the direction of the Sr Manager of Customer Service , the Customer Service Manager will oversee a team of Customer Service … more