- Saint-Gobain (Orange, CT)
- …service team as needed for complex customer issues and complaints. + Implement service level agreements (SLAs) and monitor customer satisfaction metrics. ... a candidate for the newly created position of Customer Service Manager, reporting to the Plant Manager and working...Capture Support Team. This role will lead the Customer Service function within a manufacturing environment, ensuring the efficient… more
- JPMorgan Chase (Brooklyn, NY)
- …in partnership with internal teams. + Ensure all queries are addressed within required service level agreements and escalate issues as needed. + Collaborate ... team and make a significant impact on our client service teams in JPMorganChase. You'll have the opportunity to...you will manage a diverse team to ensure high-quality service . You will interpret client needs, identify trends, and… more
- Excelsior Orthopaedics Group (Amherst, NY)
- …response times, resolution rates, and customer satisfaction-and implement strategies to meet or exceed service level agreements (SLAs). + Lead and mentor a ... Job Summary The IT Service Desk Manager oversees the daily operations of...daily operations of IT support team, ensuring exceptional customer service and the timely, efficient resolution of IT issues… more
- Honeywell (Raleigh, NC)
- …+ Assign and schedule field service technicians to meet customer demands and service level agreements . **YOU MUST HAVE** + Minimum of 6 years ... As a **Field Service Manager** here at Honeywell, you will have...have the opportunity to lead and oversee our Field Service team, ensuring efficient and effective service … more
- Owens & Minor (Morgantown, WV)
- …+ Oversee team performance against established Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) defined by leadership, including ... available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement _The anticipated salary range… more
- Motrex LLC (Auburn, WA)
- … Department to ensure service calls are dispatched and closed with contractual service level agreements , keep customers informed of the status of repair ... **Overview** The Territory Service Manager directs all branch service personnel. Responsible for all service operations within assigned branch, and… more
- The Hertz Corporation (Chicago, IL)
- …including tracking, reporting and ensuring Service Provider is adhering to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). ... in the Life: Hertz is seeking an outcome oriented, self-directed Oracle Fusion Tech/ Service Delivery who will be accountable for the overall delivery, solution and… more
- Leidos (Springfield, VA)
- …that all services are delivered in alignment with contractual obligations, timelines, and service level agreements (SLAs). **Primary Responsibilities** : + ... Description** We are seeking a highly organized and detail-oriented ** Service Contract Coordinator** to provide administrative, logistical, and operational support… more
- CVS Health (Albany, NY)
- …customer service while installing, diagnosing and solving retail equipment failures within service level agreements at CVS locations within a service ... pharmacy, minute clinic, photo, and other related computer peripherals. This Field Service position involves driving between CVS locations in a large geography to… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …ITIL best practices and ServiceNow to ensure ticket queues are efficiently managed and service level agreements are met. This position supports seamless IT ... Service Desk Incident Manager Clearance Required: Secret Clearance...Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and resolution… more