- Leidos (Fort Belvoir, VA)
- …are seeking an experienced **Senior ITIL Network Knowledge Manager** to join our IT service management team supporting a DOD customer on **Ft. Belvoir, VA** . ... training may be considered in lieu of degree. + Knowledge of the Service Management workflows and ITSM processes + Current ITIL 4 certification and training +… more
- Koniag Government Services (Chantilly, VA)
- …+ Experience with change management methodologies + Background in IT service management + Experience working in government or regulated industries + ... Koniag Management Solutions, LLC a Koniag Government Services company,...to detail and commitment to quality work + Customer service mindset with focus on user experience + Adaptability… more
- Deloitte (Westlake, TX)
- …application monitoring and performance measurement. + Comfortable with ticketing and IT service management platforms (eg, ServiceNow, Remedy, Jira Service ... or process improvements. + Understanding of ITIL or similar IT service management frameworks and methodologies. You may also be eligible to participate… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …compliance requirements within government or enterprise networks. + Familiarity with IT service management (ITSM) frameworks such as ITIL for incident, problem, ... of strategic modernization efforts for a nationwide network. + Responsible for the management of network performance and end-to-end service quality for the… more
- Kelly Services (Troy, OH)
- …of experience (preferred) **Skills:** Typing, Telephone etiquette, Call Center Support, Customer Service , Email monitoring, time management , excel. **2 years of ... hear you, and we're here for you! We're seeking a **Dealer Analyst (Customer Service Representative)** to work at a premier auto manufacturer in **Troy, OH** . Sound… more
- ITT (Savannah, GA)
- …plant output, including condition monitoring, predictive maintenance contracts, field service , engineered upgrades, inventory management , and overhauls for ... Enidine, Aerospace Controls** and **kSARIA.** **Position Summary** We are seeking a Service Technician to support our aftermarket repair and upgrade business in our… more
- Gilead Sciences, Inc. (Raleigh, NC)
- …of ITIL framework and best practices + Knowledge of working with ServiceNow IT service management platform The salary range for this position is: $126,565.00 - ... the Capability ecosystem, ie, integration touchpoints with tools such as Master Data Management platform and Commercial Analytics Hub as well as the broader IT team… more
- Immigration and Customs Enforcement (Washington, DC)
- …Excel, Teams, Project, and Visio. Experience with ServiceNow or similar technical service management platforms for workflow automation and user support. Ability ... for this position. Responsibilities DUTIES AND RESPONSIBILITIES: Credentialing Program Management : Develop, deliver, manage, and maintain credentialing information systems… more
- ABM Industries (Miami, FL)
- …the achievement of Service Level Agreements (SLAs) related to Quality Service Management (QSM), Customer Experience (CX), Resilience, Personnel Management ... management . If you are adept in strategic planning, team leadership, operational management , and delivering exceptional customer service , we would love to… more
- SAIC (Washington, DC)
- …ability to obtain a public trust. **Preferred skills and qualifications:** + IT Service Management services delivery to the US Government. + Microsoft ... remediation, Windows Server and workstation patching, hypervisor (VMware, HyperV) management , provisioning servers (on-prem, AWS GovCloud, AWS, Azure, Oracle, and… more