- CACI International (Washington, DC)
- IT Service Management ( ITSM ) Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... CACI is looking for an experienced, innovative, and motivated **IT Service Management ( ITSM )** **Specialist** to support the mission objectives and… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, Engineering, ... Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- Honeywell (Morris Plains, NJ)
- …and incidents to identify trends and opportunities for improvement. + Manage and optimize ITSM tools to support service management processes, ensuring they ... to understand business requirements and provide expertise in IT service management and monitoring. The future is...best practices; ITIL certification is preferred. + Proficiency in ITSM tools (eg, ServiceNow, BMC Remedy, Jira Service… more
- Emory Healthcare/Emory University (Atlanta, GA)
- … ITSM best practices. + Leads work efforts to improve efficiencies across IT Service Management ( ITSM ) process lifecycles. + Functions as a lead business ... recommend tools and processes for the enterprise. + Provides ITSM project services and support with limited management...of Information Technology experience. + ITIL Foundations and IT Service Management certifications preferred. + 10 years… more
- Tyto Athene (Doral, FL)
- …Florida. **Responsibilities:** + Leads the development and management of IT Service Management ( ITSM ) strategies, processes, and frameworks to drive ... management and decision-making + Identifiesand addresses inefficiencies in ITSM processes, reducing technical debt and enhancing service delivery +… more
- AIG (Salida, CO)
- …reports for engineering and executive consumption. Job Purpose Provide support to IT Service Management ( ITSM ) and Operations processes and infrastructure ... improvement of ITSM processes (eg, Incident, Change, Problem, and Service Request Management ) Collaborate with cross-functional teams to maintain accurate… more
- MUFG (Jersey City, NJ)
- …ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. Candidate must have ... a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have a solution-driven… more
- Guardian Life (Holmdel, NJ)
- …accountability, and excellence. + Partner with the Head of IT Service Management to mature and optimize ITSM processes, and to enhance the utilization ... of the ServiceNow platform. + Develop, implement, and manage the IT Service Management ( ITSM ) framework following established methodologies. + Be responsible… more
- CACI International (Chantilly, VA)
- … Management (SIAM) Operations Lead** with 10 or more years of combined IT Program Management , Service Management ( ITSM ), and Systems Engineering (SE) ... you will: + Understand the Government customer and IT Service Provider ITSM and SE business practices...specifically within the Intelligence Community + Familiarity with IT Service Management toolsets such as ServiceNow or… more
- Teleperformance USA (SC)
- …are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM (Customer Relationship Management ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more