- Link Solutions Inc (Adelphi, MD)
- …+ Experience with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Working knowledge of hardware ... -level contracts. + Familiarity with audit processes, compliance frameworks, and IT service management tools (eg, Remedy, ServiceNow). Preferred: + Information… more
- SAIC (Scott AFB, IL)
- … experience working directly with/for a government customer. + Knowledge of an IT Service Management ( ITSM ) tool suite. **Desired Qualifications:** + MA/MS ... **Description** SAIC is seeking a **Cloud Engineer SME** to support an IT Service Management effort for USTRANSCOM. This role is part of the USTC Managed… more
- JPMorgan Chase (Columbus, OH)
- …Mac, WindowsHi and iOS devices in an enterprise setting. + Knowledge of IT service management ( ITSM ) tools and processes. + Knowledge and experience ... you will play a key role in supporting the delivery and lifecycle management of desktop and mobile products for JPMC employees. You will collaborate with… more
- Warner Bros. Discovery (Atlanta, GA)
- …in IT service management , with a focus on service level management , service performance, and ITSM frameworks. + Proven success in defining and ... will play a pivotal role within the Enterprise Service Management (ESM) office, responsible for the...The ideal candidate will have deep expertise in in ITSM process design , strong governance acumen , and… more
- SAIC (Scott AFB, IL)
- …Group Policies, STIGS, and other enclave domain components. + Knowledge of an IT Service Management ( ITSM ) tool suite. Target salary range: $80,001 - ... **Description** SAIC is seeking a Cloud Engineer to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The… more
- TekSynap (Dahlgren, VA)
- …of recurring issues and provide corrective action recommendations. + Support IT Service Management ( ITSM ) processes, includingincident,problem, and change ... with Department of Defense (DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical… more
- CACI International (Denver, CO)
- …Excellent organizational skills * Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems ITIL Service Operations ... logs, monitoring chat rooms, and communicating ongoing impacts to service operations * Leverages Enterprise Management tools...impacts to service operations * Leverages Enterprise Management tools and analytics to correlate service … more
- CACI International (Annapolis Junction, MD)
- …Certification (eg, Microsoft OS, Cent OS, Red Hat OS) + 4 years of experience with Service Management ( ITSM ). + If assigned to Desktop & Enclave Services: + ... in complex environments. + Familiarity with the latest ITIL processes for service management and configuration management . This position is contingent on… more
- Truist (Atlanta, GA)
- …accountability and methodical evaluation of complex issue scenarios 4. Proven experience with IT service management ( ITSM ) practices and tools, such as ... client impact. 4. Collaborate with cross-functional teams to perform Problem Management for all high-priority incidents, identifying root cause, identifying, and… more
- Truist (Charlotte, NC)
- …accountability and methodical evaluation of complex issue scenarios 4. Proven experience with IT service management ( ITSM ) practices and tools, such as ... client impact. 4. Collaborate with cross-functional teams to perform Problem Management for all high-priority incidents, identifying root cause, identifying, and… more