- CACI International (Sterling, VA)
- …in network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Configuration Management Quality Assurance Lead Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings… more
- CACI International (Springfield, VA)
- …work experience + 5+ years of related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Knowledge Management Quality Assurance Analyst to join our IT service management team. The ideal candidate will ensure the quality, accuracy, and… more
- V2X (Melbourne, FL)
- …supports system enhancements, data integrity, and user support while helping to optimize IT service management ( ITSM ) and IT operational management ... ServiceNow applications - including Incident, Change, Asset, and Configuration Management - are properly aligned with operational workflows, program requirements,… more
- BAE Systems (Vicksburg, MS)
- …and change management . This role requires a deep understanding of ITSM frameworks to optimize service delivery, troubleshoot issues, and implement best ... values innovation, teamwork, and customer satisfaction. Responsible for planning, integration, management , and tracking of end-to-end IT service delivery. Also… more
- Travelers Insurance Company (St. Paul, MN)
- …improvement frameworks, methodologies and best practices preferred. + ITIL Service Management Foundation Certification or equivalent experience preferred. ... enhance production engineering practices by supporting Problem and Change Management and analyzing ITSM process data. In...+ Two years of experience in Technology or IT Service Management role required. **What Is in… more
- PNC (Dallas, TX)
- …Making and Critical Thinking, IT Environment, IT Incident Management , IT Service Management ( ITSM ), IT Standards, Procedures & Policies, Packaged ... ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge,… more
- ICF (Reston, VA)
- …capabilities, modules, and best practices + Familiarity with ITIL processes and IT Service Management ( ITSM ) principles + In-depth knowledge of scripting ... project. Our Data Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public… more
- COMSO, Inc (Anchorage, AK)
- …Microsoft OS, Cent OS/Red Hat OS CE certifications. + Four (4) years of experience with Service Management ( ITSM ) is required. + If assigned to Desktop & ... + Provides support for the escalation and communication of status to agency management and internal customers. + Provides support for the dispatch system and… more
- Clark Construction Group, LLC (Mclean, VA)
- …and prioritize all incoming incidents and service requests using the IT Service Management ( ITSM ) platform, ensuring accurate documentation from initial ... accurate Tier 1 application support; troubleshooting common user issues; fulfilling service requests; escalating complex problems; and guiding users to quick,… more
- Celestica (Richardson, TX)
- …ThreatLocker, encryption and patching systems such as BigFix and BitLocker, and IT Service Management ( ITSM ) systems like ServiceNow. **Typical Education** + ... Fundamental knowledge of networking concepts + Good knowledge of infrastructure service management & diagnostic tools and processes + Good knowledge of end-point… more