- CalSTRS (Sacramento, CA)
- …and oversees the operation, maintenance, and enhancement of CalSTRS Information Technology Service Management ( ITSM ) system, and other CalSTRS application ... to the business. This division works in collaboration with the Project Management , Infrastructure and Operations, Enterprise IT Governance and CalSTRS business areas… more
- Ensono (Oklahoma City, OK)
- …systems and their sub-components - z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering IT services + IT ... for this Role + Utilize system knowledge and project management skills to design automation for different platforms +...+ ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles… more
- Leidos (Chantilly, VA)
- …Configure and manage integrations between enterprise monitoring tool (OBM) and other critical IT Service Management ( ITSM ) tools such as OpenText NNMi, and ... adapters. + Monitoring Configuration:Customize and configure monitoring solutions using management templates, aspects, and policy templates for various applications… more
- Synergy ECP (Columbia, MD)
- …similar scope, type, and complexity is required. + Four (4) years of experience with Service Management ( ITSM ) is required. + Requires DoD 8570 compliance ... demands of our customers. Synergy ECP was established in 2007 and its management team has over 30+ years of Department of Defense and Intelligence Community… more
- Synergy ECP (Columbia, MD)
- …similar scope, type, and complexity is required. + Four (4) years of experience with Service Management ( ITSM ) is required. + Requires DoD 8570 compliance ... Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …downtime. Preferred: + Experience with knowledge management tools and IT service management ( ITSM ) platforms (eg, ServiceNow, SharePoint). + Familiarity ... sciences or two (2+) additional years of relevant experience working in knowledge management , IT documentation, service delivery, or similar support functions. +… more
- ManpowerGroup (Berkeley Heights, NJ)
- …+ Sales Cloud + Service Cloud + Marketing Cloud + ServiceNow (Demand Management , Service Catalog, ITSM /ITBM modules) + DevOps, CI/CD pipelines, and ... ensuring alignment with enterprise standards, architectural governance, and demand management processes-leveraging platforms such as **ServiceNow** . **Key Responsibilities**… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …life cycle. + Monitor and update service requests and incidents within the IT Service Management ( ITSM ) tool. + Provide on-site service support, ... and monitoring. **Knowledge** : Computers & electronics, customer & personal service , telecommunications, administration & management , and engineering &… more
- AIG (Salida, CO)
- …team lead or project management experience + Demonstrated expertise in IT service management ( ITSM ) and observability tools, especially those that ... shared ownership of reliability. Key responsibilities include defining and meeting Service Level Objectives (SLOs), managing error budgets, and conducting blameless… more
- North Carolina Central University (Durham, NC)
- …video conferencing tools, project portfolio management (PPM) systems, and IT service management ( ITSM ) software. **Licenses or Certification required by ... rapidly, and comfort using a variety of tools and platforms. Customer service orientation, the ability to prioritize and manage competing tasks, and success… more