- Humana (Frankfort, KY)
- …of our caring community and help us put health first** The Associate Director, Service Offering Management enables and assures the management and abilities ... to the mission and needs of the whole enterprise. The Associate Director, Service Offering Management requires a solid understanding of how organization… more
- Entergy (New Orleans, LA)
- …tickets effectively. + Contribute to continuous improvement initiatives in IT service management . **Minimum Requirements:** + Bachelor's degree in Computer ... + Experience in root cause analysis (RCA) and IT service management frameworks (eg, ITIL). + Proficiency...management frameworks (eg, ITIL). + Proficiency in using ITSM tools (eg, ServiceNow, Jira, Remedy). + Excellent communication… more
- NTT DATA North America (Pittsburgh, PA)
- …and customize ServiceNow applications ( ITSM , ITOM, HRSD, CSM, Healthcare Service Management ). + Develop business rules, client scripts, UI actions, ... and module development ( ITSM , ITOM, HRSD, CSM, Healthcare Service Management ). + Programming & Scripting (68 years): Expertise in JavaScript, Glide… more
- Nuvance Health (Danbury, CT)
- …administrative staff in multiple locations. In addition to answering incoming calls and creating service incident in ITSM (provide service incident number to ... IT teams 6. Accurately enter all calls into the ITSM ticketing system and correctly assign/re-assign Service ...to share information and develop solutions. 9. Knowledge Base Management (Update/Create 2 articles per month) 10. Keep up… more
- UPMC (Pittsburgh, PA)
- …* IT Service Management experience or Application Portfolio Management experience. * Experience working with ServiceNow ( ITSM , CMDB, APM exposure ... for a Systems Analyst Senior to join the IT Service Management team. If you are enthusiastic...Certifications, and Clearances Act 34 Clearance ServiceNow CSA or CIS- ITSM preferred (or willingness to pursue) UPMC is an… more
- Robert Half Technology (St. Paul, MN)
- …IT infrastructure & 1 year of leadership experience * Strong expertise in Active Directory, ITSM , and service desk management . * Proficiency in Microsoft 365 ... security. * Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations. * Collaborate with… more
- Ryder System (Coral Gables, FL)
- …a team to provide independent oversight to IT Operations which can include ITSM management , endpoint design and support, infrastructure design and support, as ... + **Ensure successful delivery of 24x7x365 IT services** , including service management (incident, problem, change, request), monitoring, backups, patching,… more
- HUB International (Chicago, IL)
- …with ITSM and ITIL processes and best practices, and experience with ServiceNow ITSM + Experience with SIAM in complex service ecosystems to achieve improved ... insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and… more
- Leidos (Fort Belvoir, VA)
- …request workflows within ServiceNow ITSM , ensuring seamless integration between the Service Catalog and Asset Management . + Entitlement Management : ... + Bachelor's degree and 8+ years of experience in ITSM asset management , additional years of experience...+ Platform Knowledge: Strong understanding of the ServiceNow Common Service Data Model (CSDM) and its impact on Software… more
- General Atomics (Chantilly, VA)
- …knowledge and proven experience with ServiceNow HAM/SAM modules + Proficiency in ITSM tools, reporting, and information systems lifecycle management **US ... IT Asset Manager is responsible for the daily and long-term strategic management of software and technology-related hardware within the organization. This includes… more