• Service Desk Shift Lead

    CACI International (Sterling, VA)
    …knowledge across key tasks and high-impact assignments + Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service Portal to user ... + Experience with JIRA Service Desk + Experience with Problem and Incident Management + Experience working with a large 365x24x7 on-call service desk team… more
    CACI International (01/01/26)
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  • Field Service Technician - Wakefern

    SHI (Trenton, NJ)
    …an exciting opportunity available in our Enterprise Solutions Group as a Field Service Technician. This is a full-time position that requires the associate to report ... area. The candidate must have reliable transportation. The Field Service Technician can expect service and repair...+ Work on all IT projects as assigned by management + Manage incoming calls from helpdesk and/or end… more
    SHI (01/20/26)
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  • ServiceNow Platform Architect

    Jack Henry & Associates (Allen, TX)
    …values purpose, collaboration, and excellence then we'd love to meet you. Our Enterprise Service Management team is excited to announce a key opening for aSenior ... experience in ServiceNow implementation, cloud integration (Google Cloud, AWS, Azure), and service management best practices. The ideal candidate will bring… more
    Jack Henry & Associates (12/21/25)
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  • Senior Manager Service Operations - (Hybrid…

    Serco (VA)
    …managers supporting each function. + Ensure consistent execution of ITIL-based service management processes: Incident, Request, Access, Event, Problem, Change, ... & Qualifications** **Position Description & Qualifications** The Senior Manager, Service Operations oversees Serco North America's frontline end-user support… more
    Serco (01/15/26)
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  • Systems Manager - Operations & Infrastructure…

    conEdison (New York, NY)
    …of related work experience working in customer communications, back office program management , billing and case management related field work. Experience working ... Experience** + 5+ years of experience in IT Operations, Infrastructure Management , Network Operations, or Telecom Operations, required. + Experience with… more
    conEdison (12/18/25)
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  • Information Technology Specialist 3 - Networking…

    Iowa Department of Administrative Services (Mount Pleasant, IA)
    …Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer ... Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service more
    Iowa Department of Administrative Services (01/12/26)
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  • Senior ServiceNow Architect

    CGI Technologies and Solutions, Inc. (Baltimore, MD)
    …Application Developer (baseline) . ServiceNow CIS certification in multiple areas: o CIS - Customer Service Management o CIS - IT Service Management o ... developing ServiceNow solutions across various platform applications, such as ITSM , ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC,...with preference for the following: . CIS - Customer Service Management . CIS - IT … more
    CGI Technologies and Solutions, Inc. (10/29/25)
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  • Manager - Platform Engineering (ServiceNow)

    OneMain Financial (Baltimore, MD)
    …changes, and audit trails for internal and external compliance teams **IT Operations Management (ITOM): CMDB, Discovery, and Service Mapping** . Serve as the ... and compliance domains **Technical Skills** . Mastery of ServiceNow modules including ITSM , ITOM (Discovery, Service Mapping), SAM, HRSD, App Engine Studio,… more
    OneMain Financial (12/25/25)
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  • Service Level Manager

    TekSynap (Arlington, VA)
    …requires a proactive leader with strong analytical, communication, and ITIL-aligned service management skills. **Responsibilities** + Monitor SLA compliance and ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more
    TekSynap (10/31/25)
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  • IT Service Manager

    Insight Global (Clearwater, FL)
    …time. This role will handle the setup, design, and ongoing updates of our IT Service Management tools and frameworks, mainly focusing on OpenText Service ... Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 10+ years in IT Service Management , ideally in healthcare. Proven ability to… more
    Insight Global (01/17/26)
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