- CACI International (Sterling, VA)
- …knowledge across key tasks and high-impact assignments + Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service Portal to user ... + Experience with JIRA Service Desk + Experience with Problem and Incident Management + Experience working with a large 365x24x7 on-call service desk team… more
- SHI (Trenton, NJ)
- …an exciting opportunity available in our Enterprise Solutions Group as a Field Service Technician. This is a full-time position that requires the associate to report ... area. The candidate must have reliable transportation. The Field Service Technician can expect service and repair...+ Work on all IT projects as assigned by management + Manage incoming calls from helpdesk and/or end… more
- Jack Henry & Associates (Allen, TX)
- …values purpose, collaboration, and excellence then we'd love to meet you. Our Enterprise Service Management team is excited to announce a key opening for aSenior ... experience in ServiceNow implementation, cloud integration (Google Cloud, AWS, Azure), and service management best practices. The ideal candidate will bring… more
- Serco (VA)
- …managers supporting each function. + Ensure consistent execution of ITIL-based service management processes: Incident, Request, Access, Event, Problem, Change, ... & Qualifications** **Position Description & Qualifications** The Senior Manager, Service Operations oversees Serco North America's frontline end-user support… more
- conEdison (New York, NY)
- …of related work experience working in customer communications, back office program management , billing and case management related field work. Experience working ... Experience** + 5+ years of experience in IT Operations, Infrastructure Management , Network Operations, or Telecom Operations, required. + Experience with… more
- Iowa Department of Administrative Services (Mount Pleasant, IA)
- …Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer ... Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …Application Developer (baseline) . ServiceNow CIS certification in multiple areas: o CIS - Customer Service Management o CIS - IT Service Management o ... developing ServiceNow solutions across various platform applications, such as ITSM , ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC,...with preference for the following: . CIS - Customer Service Management . CIS - IT … more
- OneMain Financial (Baltimore, MD)
- …changes, and audit trails for internal and external compliance teams **IT Operations Management (ITOM): CMDB, Discovery, and Service Mapping** . Serve as the ... and compliance domains **Technical Skills** . Mastery of ServiceNow modules including ITSM , ITOM (Discovery, Service Mapping), SAM, HRSD, App Engine Studio,… more
- TekSynap (Arlington, VA)
- …requires a proactive leader with strong analytical, communication, and ITIL-aligned service management skills. **Responsibilities** + Monitor SLA compliance and ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more
- Insight Global (Clearwater, FL)
- …time. This role will handle the setup, design, and ongoing updates of our IT Service Management tools and frameworks, mainly focusing on OpenText Service ... Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 10+ years in IT Service Management , ideally in healthcare. Proven ability to… more
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