- Robert Half Technology (Washington, DC)
- …and document management systems is a plus. * Certification in IT service management , such as ITIL Foundation, is preferred. Technology Doesn't Change the ... implement solutions. * Ensure proper documentation and tracking of service desk tickets using management software. *...with IT policies. * Maintain and update knowledge of ITSM best practices and tools. * Implement and enforce… more
- Beth Israel Lahey Health (Charlestown, MA)
- …services across all BILH entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support ... a wide variety of systems. Knowledge and experience with ITSM systems such as Service Now or...BILH entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2… more
- NTT DATA North America (Austin, TX)
- …Engineer will also participate in automation initiatives, incident and change management , and mentor junior team members. Key Responsibilities: Cloud Operations & ... GCP . Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments. Implement and maintain… more
- SAIC (Washington, DC)
- …ability to obtain a public trust. **Preferred skills and qualifications:** + IT Service Management services delivery to the US Government. + Microsoft ... remediation, Windows Server and workstation patching, hypervisor (VMware, HyperV) management , provisioning servers (on-prem, AWS GovCloud, AWS, Azure, Oracle, and… more
- Capgemini (Atlanta, GA)
- …/CSM module configuration, administration, or business analysis. * Familiarity with other service management platforms (eg, BMC Remedy, Kinetic Data). * ... or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate complex technical solutions...Experience with Service Request Management , Service Catalog,… more
- NTT DATA North America (Austin, TX)
- …will also participate in automation initiatives, incident and change management , and mentor junior team members. **Key Responsibilities:** **Cloud Operations ... GCP . + Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments. + Implement and maintain… more
- Koniag Government Services (Chantilly, VA)
- Koniag Management Solutions, LLC a Koniag Government Services company, is seeking a Mid-Level ServiceNow Developer to support KMS and our government customer. This ... accounts, paid holidays, three weeks paid time off, and more. Koniag Management Solutions (KMS) is seeking a motivated Mid-Level ServiceNow Developer join our… more
- Rubrik (Boston, MA)
- …Product Management team to identify, prioritize, and define new service offerings (managed backup, DRaaS, cyber recovery, SaaS backup, ransomware readiness ... integration with customers' existing environments (hypervisors, storage, networking, identity, ticketing/ ITSM , SIEM, etc.). Service Industrialization & Partner… more
- Georgia Systems Operations (Tucker, GA)
- …the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all ... identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills.… more
- Baylor Scott & White Health (Dallas, TX)
- …+ Certifications: ITIL required; Agile (Scrum) preferred. + Experience: 5+ years in IT Service Management , Agile product management , or related fields. + ... and Linux environments; data-driven decision-making using dashboards and metrics. + Vendor Management : Proven ability to manage service providers across multiple… more