• Senior ServiceNow Architect

    CGI Technologies and Solutions, Inc. (Baltimore, MD)
    …Application Developer (baseline) . ServiceNow CIS certification in multiple areas: o CIS - Customer Service Management o CIS - IT Service Management o ... developing ServiceNow solutions across various platform applications, such as ITSM , ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC,...with preference for the following: . CIS - Customer Service Management . CIS - IT … more
    CGI Technologies and Solutions, Inc. (10/29/25)
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  • Manager - Platform Engineering (ServiceNow)

    OneMain Financial (Baltimore, MD)
    …changes, and audit trails for internal and external compliance teams **IT Operations Management (ITOM): CMDB, Discovery, and Service Mapping** . Serve as the ... and compliance domains **Technical Skills** . Mastery of ServiceNow modules including ITSM , ITOM (Discovery, Service Mapping), SAM, HRSD, App Engine Studio,… more
    OneMain Financial (12/25/25)
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  • Service Level Manager

    TekSynap (Arlington, VA)
    …requires a proactive leader with strong analytical, communication, and ITIL-aligned service management skills. **Responsibilities** + Monitor SLA compliance and ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more
    TekSynap (10/31/25)
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  • Infrastructure Service Delivery Analyst

    Health Care Service Corporation (Chicago, IL)
    …management * Knowledge of required technologies (incl 3rd party solutions) * Problem Management / RCA * Customer service oriented * Adaptability and ability ... and optimal performance of enterprise level services. The Infrastructure Service Delivery Analyst is responsible for monitoring, troubleshooting, and resolving… more
    Health Care Service Corporation (01/09/26)
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  • Oracle Cloud Service Delivery Manager (SDM)

    IBM (Poughkeepsie, NY)
    …OLAs, KPIs, and service reviews * Lead incident, problem, and change management aligned with ITIL processes * Conduct root cause analysis and drive preventive ... networking, IAM, security, and monitoring * Experience using Oracle Support (MOS), SR management , and escalations * Proven experience in service delivery or… more
    IBM (01/16/26)
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  • Manager, Tech Service Delivery - Field…

    The Hertz Corporation (Atlanta, GA)
    …+ Conduct regular team standups to monitor progress and deliverables. + Enforce ITSM processes for Change, Incident, and Problem Management . + Utilize dashboards ... + Strong understanding of circuit connectivity and infrastructure. + Exceptional customer service and escalation management skills. + Ability to prioritize… more
    The Hertz Corporation (11/13/25)
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  • Associate Director, Cloud Solutions Engineering

    Humana (Oklahoma City, OK)
    …and Product Teams, Cloud Engineering, FinOps, Finance, Legal and Supply Management Services to ensure secure, efficient, and scalable cloud operations. This ... (GenAI) capabilities into Humana's Infrastructure Operations, blending traditional IT management with next-generation, AI-driven automation and predictive analytics. The… more
    Humana (12/17/25)
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  • ServiceNow Senior Manager

    Deloitte (Tampa, FL)
    …+ A minimum of 2 ServiceNow upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + ... and service owners (HR, IT, Customer, Field Service , Project Portfolio Management ) and their teams...years of experience overseeing multiple project teams + ServiceNow ITSM certification + A minimum of 2 full life… more
    Deloitte (12/05/25)
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  • Senior Service Desk Technician

    Cupertino Electric (San Jose, CA)
    **Posting Title:** Sr Service Desk Technician **Reports To:** Manager, IT Service Desk **Location:** San Jose, California **Salary Range:** $32.45/hour to ... and financial impact. **ABOUT THE ROLE** We are hiring a **Senior Service Desk Technician** to provide high-quality IT support across hardware, software, and… more
    Cupertino Electric (12/17/25)
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  • Service Desk Tech I

    CompuCom (Des Moines, IA)
    …of the customer and ensures their satisfaction + Provides case status updates to management and end-users per service level guidelines + Support and maintain ... Office, ERP, CRM, VPN, Citrix, and MDM (mobile device management ) + Performs account management and maintenance...Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (eg, Service Now, Remedy)… more
    CompuCom (01/08/26)
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