- Red Hat (Raleigh, NC)
- …This individual will ensure system stability, implement best practices, support Agile project management and IT service management , and contribute to our ... + Strong understanding of Jira Cloud, Confluence Cloud, and Atlassian Organization management + Proficiency in JQL, scripting (Groovy, Python, or PowerShell), and… more
- Binghamton University (Binghamton, NY)
- …Experience with Desktop Management products (eg, JAMF, SCCM + Experience with ITSM tools such as TeamDynamix Visa sponsorship is not available for this position. ... help ensure compatibility with university systems and architecture. + Use the ITSM system (TeamDynamix) to thoroughly document incidents and resolutions. + Use… more
- CACI International (Chantilly, VA)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS ... Engineer to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services… more
- Motion Recruitment Partners (Boston, MA)
- …excellent customer service . You'll gain exposure to enterprise applications, ITSM processes, and change management while contributing to system reliability ... COTS/SaaS applications. The role supports enterprise systems through incident management , troubleshooting, and application monitoring while working closely with end… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Holland, MI)
- …limited to UPS, Servers, Switch Gear, Storage, etc.. + Administration of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous ... functional assistance to system users. * Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current… more
- ManpowerGroup (Columbus, OH)
- …scripting with JavaScript. + 7+ years of relevant work experience in IT service management and process improvement. + Deep understanding of ServiceNow CMDB, ... ITIL Architect, you will be an integral part of the ITIL Service Operations team, supporting critical infrastructure and process improvements. The ideal candidate… more
- GovCIO (Washington, DC)
- …Contributes ITSM -related recommendations for implementation consideration spanning across service management policies, guidelines, and processes. + Capable ... DC and is a hybrid remote position. **Responsibilities** + Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. +… more
- Leidos (Hickam AFB, HI)
- …JWICS SOPs + **Meet or exceed 99% availability targets** across AD, DRA, SQL, ITSM , Exchange, SCCM, CDS, and security auditing tools + **Document all system health, ... events, and actions** in SolarWinds, Splunk, SharePoint, and ITSM **Backup, Recovery & Virtualization Support** + **Administer enterprise‑level backup operations**… more
- Truist (Charlotte, NC)
- …Vendor, Software, Infrastructure, Batch Processing; summarize by month and service /channel. * Conduct Forensic Analysis: Challenge first assumptions with root ... prefetch/backpressure). * Partner with Elite Engineers: Work with Problem/Incident Management , SRE/Platform, Network/Security/PKI, and Vendor Management to turn… more
- TEKsystems (Dallas, TX)
- …to the end-user services team on technical process issues to improve overall service delivery. Coordinate with end users on expectations and availability to conduct ... installation and configuration of software and hardware, and troubleshooting. Complete lifecycle management updates in the Asset Management Database (AMDB) based… more
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