- Link Solutions Inc (St. Mary's County, MD)
- …Service Desk Tools Project Manager will serve as the project lead for IT Service Management ( ITSM ) tools. You will be responsible for overseeing ... Win11, MS Server). + Must have at least 10 years of relevant IT Service Management configuration and technical leadership. Preferred: + Active DoD Secret… more
- Parkview Health (Fort Wayne, IN)
- … service catalog items and associated workflows within the organization's IT Service Management ( ITSM ) platform, ServiceNow. This role will ensure ... the intern will ensure that catalog items align with service definitions, user requirements, and ITSM best practices. The intern will also be required to… more
- Hormel Foods (Austin, MN)
- …technology, enterprise print service , visitor management platform, IT Service Management ( ITSM ) platform, other infrastructure environment(s) and/or ... experience leading enterprise infrastructure initiatives across multiple domains (eg, endpoint management , ITSM , A/V, print services). + Familiarity with Ivanti… more
- Sumitomo Pharma (Marlborough, MA)
- …and escalate concerns or customer escalationsrequired. + Experience using an IT Service Management ( ITSM )tool, preferably ServiceNow,for Incident and Problem ... and computer chat. + Field incoming requests toInformation TechnologyviaService Management ( ITSM ) toolassignment group, e-mail,instant message,and in person… more
- Gentiva (Atlanta, GA)
- …our IT investments, enhancing service stability, and supporting efficient IT Service Management ( ITSM ) processes. **Primary Functions:** The primary ... be responsible for the strategic planning, implementation, and ongoing management of our IT Service Asset and... ITSM disciplines (eg, Incident, Problem, Change, Release Management ) to enhance service delivery and operational… more
- Compass Minerals America Inc. (Overland Park, KS)
- …**Summary** The Service Desk Admin I will have a background in IT Service Management ( ITSM ), advanced troubleshooting skills for hardware and software ... issues, and a commitment to delivering exceptional customer service . This role requires a collaborative spirit, as you'll...Functions include, but are not limited to the following:** _( Management reserves the right to add or modify the… more
- CACI International (Oklahoma City, OK)
- …managers and system users. **Responsibilities:** + Overseas the delivery of customer-centric IT Service Management ( ITSM ) to a globally dispersed customer. + ... a DoD Secret clearance + Experience in oversight and management of a geographically dispersed service environment...Secret or higher clearance + CompTIA Security+ Experience with ITSM Tools, ie ServiceNow + Experience working in the… more
- ICF (Reston, VA)
- …capabilities, modules, and best practices + Familiarity with ITIL processes and IT Service Management ( ITSM ) principles + Strong technical skills, including ... Discovery experience a plus + Experience with multiple of the following products: IT Service Management , Event Management and Project Portfolio Management… more
- CACI International (Chantilly, VA)
- …and a minimum of 3 years of related work experience Extensive working knowledge of Service Management workflows and ITSM processes Relevant experience as an ... if reported events are actionable Familiarity with ServiceNow, Splunk, SRS, or other ITSM management tools Familiarity with Tableau This position is contingent… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …and delivery of ServiceNow enhancements and enterprise initiatives across areas such as IT Service Management ( ITSM ), Enterprise Architect (EA), IT Asset ... 4+ years focused on ServiceNow. . Strong understanding of ServiceNow modules including ITSM , ITOM, ITAM, SPM, CMDB/CSDM, and Service Portal. . Demonstrated… more
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