- Warner Bros. Discovery (Atlanta, GA)
- …of CSDM across all ServiceNow modules, including ITSM , ITOM, APM, and Service Portfolio Management . **CSDM Framework Implementation and Management ** + ... process integration. + Develop and refine architecture strategies that incorporate service management principles and CSDM framework enhancements within… more
- TEKsystems (Chicago, IL)
- …a comparable ITSM tool expertise: Demonstrate in-depth proficiency with Service -Now, leveraging its capabilities for ticketing, task management , knowledge, ... Management : * Manage a cohesive team of Field Service Technicians. * Oversee the staffing and operations of...Project management , Agile, Implementation, Field services, Program management , Support, field service Top Skills Details… more
- GE HealthCare (Waukesha, WI)
- …- Application Management Services / Digital Core Operations & AI Service Management is responsible for overseeing end-to-end application operations and ... service management for the enterprise Digital Core....service management for the enterprise Digital Core. This role will...MSP SLAs to ensure commitments are met. + Utilize ITSM foundations to build and maintain operational excellence. +… more
- REI (Seattle, WA)
- …key functional areas including desktop hardware, software and operating system, collaboration solutions, service desk, and service management . Key aspects of ... quality and efficiency + Directs the delivery of support services through the Service Desk and service management program (WayPoint) + Lead architecture… more
- DXC Technology (Plano, TX)
- …all aspects of ITSM modules including Incident, Problem, Change, Service Request, and Knowledge Management . (Foundation Data, Data Quality/ Management ... Senior Developer** Provides support for moderately complex technical and team management activities related to Service Now system. **Job Description**… more
- Leidos (O'Fallon, IL)
- …is $65,000 - $75,000 **PRIMARY RESPONSIBILITIES:** * Create and update tickets utilizing ITSM . * Monitor network events and element management failures in ... Operations Center (DGOC). The Leidos Digital Modernization Sector and Global Solutions Management -Operations II (GSMO-II) have an opening in our TRANSPORT / IP… more
- MongoDB (New York, NY)
- …deflection and higher CSAT + Strong understanding of ITIL best practices and service management principles to reduce friction in incident, request, and problem ... ensure efficiency and effectiveness **ITIL Best Practices and Incident Management :** + Collaborate with the ITSM Manager...Senior Director of GET + GET Pillar Leaders (Asset Management , GET Engineering) + IT Service Manager… more
- S&P Global (Southfield, MI)
- …+ Familiarity with global ITSM platforms and processes (ServiceNow, Jira Service Management ) + Global mindset with strong cultural awareness **Right to ... digital workplace and end-user experience strategy + Establish global standards, service models, and experience principles + Ensure consistent employee experience… more
- Merck (Rahway, NJ)
- …field is preferred. However, candidates with proven expertise in IT operations, infrastructure management , and service delivery will also be considered without a ... and Skills:** + 3+ years intermediate experience in IT Operations, infrastructure management , and service delivery. + Intermediate knowledge of SDLC processes… more
- Koniag Government Services (Chantilly, VA)
- …suite (Project Portfolio Management , Agile Development) + Expertise in ServiceNow Customer Service Management and Field Service Management + ... ServiceNow Performance Analytics and Reporting + Experience with ServiceNow ITOM Discovery, Service Mapping, or Event Management + Experience with ServiceNow ATF… more
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