- NTT America, Inc. (Plano, TX)
- …and Oracle Cloud Infrastructure (OCI). The Team Lead will ensure high service quality, client satisfaction, and efficient operations while driving automation and ... continuous improvement. **Key Responsibilities:** **Team Leadership & Management ** Lead, mentor, and develop a team of cloud engineers and administrators. Allocate… more
- Leidos (Bremerton, WA)
- **Description** **Leidos currently has an opening on the ' Service Management , Integration and Transport' (SMIT) Contract for a VPN (Virtual Private Network), WAN ... overseeing key resources for Incident Response, Change Management , Problem Management , Operations and Maintenance (O&M), and ITSM and DevSecOps initiatives.… more
- Bank of America (Charlotte, NC)
- …technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service ... will be responsible for managing and maintaining our CyberArk Privileged Access Management (PAM) platform to ensure secure, compliant, and efficient credential … more
- Leidos (Washington, DC)
- **Description** Leidos is seeking an **Endpoint Device Management Engineer** to support the Federal Trade Commission (FTC) contract. You will work independently in a ... fast-paced and diverse environment to drive positive operational outcomes and customer service delivery. The role will review existing Tier 2 solutions to end point… more
- BAE Systems (Herndon, VA)
- …provide regular project updates + Configure and manage ServiceNow modules, including Project Management , IT Service Management , Analytics, and Reporting + ... Assessment & Authorization (A&A), major system upgrades, dial plan management and routing controls, operating configuration standards, call center development… more
- Applied Materials (Austin, TX)
- …ITIL framework (Incident, Change, Problem Management ). + Prior experience with service management tools (eg, ServiceNow, Remedy). + Strong analytical and ... advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display...to users and internal stakeholders. + Contribute to change management and documentation using ITSM tools. +… more
- SAIC (Arlington, VA)
- … management platforms and enhance scalability across hybrid environments + Develop ITSM solutions utilizing Jira Service Management , create configuration ... management workflows and customer service portals to automate enterprise configuration changes and improve IT service request processing + Research and… more
- GovCIO (Helena, MT)
- …years of experience in IT Asset Management , IT Operations, or IT Service Management + Hands-on experience working in ServiceNow, preferably within ITAM ... deployment, and retirement activities. The position works closely with IT operations, service desk, and other cross functional teams to support day-to-day asset … more
- Insight Global (Westerville, OH)
- …and related experience in IT--Development or similar field. Experience with ITIL ITSM standard, primarily application support, incident management , problem ... creation of a plan for employee development, retention, resource planning, talent management , performance management , and achieve a diverse and engaged workforce… more
- Queen's Health System (Honolulu, HI)
- …or exceeded. * Responsible for managing the day-to-day functions, services, and activities of IT service management and the service desk. * Works with end ... users and departmental management to ensure that service issues and...Help Desk International Certification o ITIL Foundation or other ITSM Certification o Microsoft certifications o Cisco or other… more
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