- SAIC (Arlington, VA)
- … management platforms and enhance scalability across hybrid environments + Develop ITSM solutions utilizing Jira Service Management , create configuration ... management workflows and customer service portals to automate enterprise configuration changes and improve IT service request processing + Research and… more
- GovCIO (Helena, MT)
- …years of experience in IT Asset Management , IT Operations, or IT Service Management + Hands-on experience working in ServiceNow, preferably within ITAM ... deployment, and retirement activities. The position works closely with IT operations, service desk, and other cross functional teams to support day-to-day asset … more
- Insight Global (Westerville, OH)
- …and related experience in IT--Development or similar field. Experience with ITIL ITSM standard, primarily application support, incident management , problem ... creation of a plan for employee development, retention, resource planning, talent management , performance management , and achieve a diverse and engaged workforce… more
- Queen's Health System (Honolulu, HI)
- …or exceeded. * Responsible for managing the day-to-day functions, services, and activities of IT service management and the service desk. * Works with end ... users and departmental management to ensure that service issues and...Help Desk International Certification o ITIL Foundation or other ITSM Certification o Microsoft certifications o Cisco or other… more
- New York State Civil Service (Albany, NY)
- …large projects or programs for dedicated agency teams seeking expert project management experience for strategic product delivery. Duties include, but are not ... following:* Manage enterprise product development delivery.* Partner with executive management and product development teams on ideation, concept development,… more
- Mount Sinai Health System (New York, NY)
- …Group management ). + Hands on experience working with an ITSM /ticketing system (ServiceNow preferred). **General Skills and Competencies** Requires an in-depth ... Sinai Hospital **Responsibilities** 1. Provides support to business area management and staff at the highest customer service... management and staff at the highest customer service and technical level for all aspects of workplace… more
- NTT America, Inc. (Plano, TX)
- …Engineer will also participate in automation initiatives, incident and change management , and mentor junior team members. **Key Responsibilities** **Cloud Operations ... deployment. Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments. Implement and maintain… more
- Oshkosh Corporation (Hagerstown, MD)
- …(incident, problem, change) and an ITSM tool (eg, ServiceNow, Jira Service Management ). + Working knowledge of ALM: Git/Azure DevOps repos, pipelines, ... stakeholders to meet SLAs, ensure compliance (eg, SOC controls, credential management , DLP), and deliver small enhancements that increase stability, performance, and… more
- Vanguard (Wayne, PA)
- …are met. + Implement ITIL-based processes for incident, problem, and change management . + Drive automation, self- service , and AI-powered support capabilities to ... management , and device lifecycle strategies. + Experience with ITSM platforms (eg, ServiceNow), automation tools, and AI-driven support solutions. Leadership… more
- Aegon Asset Management (Denver, CO)
- …innovation ServiceNow Platform Ownership + Lead the global delivery and lifecycle management of ServiceNow, including ITSM , ITOM, HRSD, and custom applications ... accountability, and continuous improvement + Manage vendor relationships, budgets, and service delivery metrics Stakeholder Engagement & Change Management +… more