- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …to detail. . Proficiency with helpdesk ticketing systems and customer relationship management (CRM) software - ServiceNow ITSM preferred. . Experience with ... Call/Contact handling + Help Desk/IT Services + Local Problem Management + Process coordination + Customer Service ...Problem Management + Process coordination + Customer Service & Support **What you can expect from us:**… more
- Insight Global (Lincolnshire, IL)
- …maps, value streams, Level 0-4 process models Experience improving or implementing SDLC, ITSM , BPM, vendor management , and related processes Ability to produce ... an experienced Enterprise Architect to lead architecture governance, portfolio management , business process architecture, and cross‑functional alignment across the… more
- Xcel Energy (Minneapolis, MN)
- …Agile, Scrum) and operational models (ITIL) Experience and understanding of core IT Service Management functions, such as Change Management and Incident ... layers. Support daily cloud operations including incident response, problem management , scalability improvements, and quota/capacity planning. Implement and maintain… more
- TEKsystems (Chicago, IL)
- …or Release Train Engineer. * Familiarity with Atlassian Jira and Confluence as wells as ITSM platforms such as Service Now or Remedy. * Incident or Problem ... architecture, engineering, solutions and capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project … more
- University of Washington (Seattle, WA)
- …and Service Mapping implementation, ensuring accurate and secure service -to-infrastructure visibility + Develop and maintain Event Management integrations ... + **ServiceNow System Administrator and ITOM Implementation Specialist certifications (Discovery, Service Mapping, or Event Management ) within six months if… more
- ENS Solutions (Reston, VA)
- …is a service -disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence ... for one or more of the following - Threat Detection, Vulnerability Management , Infrastructure Protection, multi-cloud, A&O, and Zero Trust initiatives + 2+ years… more
- TEKsystems (Dallas, TX)
- …and external functions in the following areas: Consulting, Account Interaction, Service Delivery and Practice Delivery responsibilities. Project sizes range from ... below for engagements that are focused on consulting / delivery management within the defined subject matter area, including deliverables development, project… more
- David Weekley Homes (Houston, TX)
- …networking (DNS, DHCP, VPN) + Is familiar with ITSM /ticketing systems, asset management (NinjaOne), and service - management best practices (eg, ITIL) + ... request resolution, hardware/software deployment, device imaging, refresh cycles, and lifecycle management of end-user technology + Track and report on key metrics… more
- IT Concepts (Mclean, VA)
- …technical experience across cloud services, security, automation, and endpoint management , with opportunities for continued professional growth as the organization ... workloads, including O365, Azure, AWS. + Coordinate with vendors and service providers to drive issue resolution and system reliability. Automation, Productivity… more
- Lilly (Indianapolis, IN)
- …Experience in ITSM principles including incident, change, and service request management , after-hours support, and maintaining comprehensive documentation ... bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and… more