- CACI International (Chantilly, VA)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS ... (ISSO) to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services… more
- Quality Technology Services, LLC (Suwanee, GA)
- …for Tier-1 desktop support in compliance with organizational policies. . Oversee ticket management in the ITSM system, ensuring timely resolution and proper ... strong technical expertise in: o Windows desktop enterprise versions, patch management , and deployment o Active Directory administration and best practices o… more
- S&P Global (Princeton, NJ)
- …index platforms and applications, ensuring their high availability. The team prioritizes service availability, service request management , and continuous ... teams. Additionally, the team is involved in critical activities such as incident management , emergency response, change management , problem management , and… more
- ManpowerGroup (Nashville, TN)
- …in ITOM architecture, preferably with ServiceNow. + Deep expertise in CMDB, Discovery, Service Mapping, Event Management , and CSDM. + Hands-on experience with ... SolarWinds, AlertSite, and other observability platforms. + Strong understanding of ITIL, ITSM , and Change Management processes. + Certification in ServiceNow or… more
- Brockton Hospital (Brockton, MA)
- …as assigned REQUIRED KNOWLEDGE & SKILLS: . Ability to use and configure Halo ITSM (or an equivalent service desk system) for managing incidents, service ... when needed. If you're energized by meaningful work, passionate about delivering great service , and ready to grow in a dynamic healthcare environment, we'd love to… more
- NTT America, Inc. (Plano, TX)
- …Engineer will also participate in automation initiatives, incident and change management , and mentor junior team members.. Key Responsibilities **Cloud Operations & ... and OCI. Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments. Implement and maintain… more
- NTT America, Inc. (Plano, TX)
- …will also participate in automation initiatives, incident and change management . **Key Responsibilities** **Cloud Operations & Support** Provision, configure, and ... and OCI. Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments. Implement and maintain… more
- CACI International (VA)
- …supporting the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. This role is responsible for the design, development, configuration, ... implementation, and ongoing optimization of our ServiceNow Software Asset Management (SAM) Pro module. The successful candidate will leverage their deep… more
- M. C. Dean (Chantilly, VA)
- …ServiceNow platform including, but not limited to, ITSM , ITBM, ITOM, CSM, Service Portal, HR Module, Assest Management , Change Management , Custom ... secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the… more
- Amrize (Chicago, IL)
- …the organization's SAP landscape. **WHAT YOU'LL ACCOMPLISH** + Orchestrate SAP Change Management : Lead and manage complex changes across the SAP ecosystem, ensuring ... structure, and least-privilege access principles. + Segregation of Duties (SoD) Management : Conduct comprehensive risk analysis and simulations using GRC tools at… more