- SAIC (Scott AFB, IL)
- …Cyber Systems Directorate (TCJ6). The successful candidate will be responsible for the IT Service Management ( ITSM ) Configuration Management process to ... seeking a Cloud Configuration Management Specialist to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in… more
- Link Solutions Inc (St. Mary's County, MD)
- …analytics and reporting functions supporting the Enterprise Service Desk (ESD) IT Service Management ( ITSM ) system. You will provide leadership with the ... have at least 10 years of relevant analytics, metrics, reporting, and IT Service Management experience. Preferred: + Proficiency with Microsoft Office products.… more
- BlackBox (Plano, TX)
- …technical leadership, ensure best practices, and optimize ServiceNow capabilities to support IT Service Management ( ITSM ), IT Operations Management ... API) and integrations. + Implement ServiceNow modules such as ITSM , TPSM, ITBM, CSM, HRSD, and S2P. + Manage...and best practices. + Define governance models for instance management , security, and compliance. + Conduct code reviews and… more
- Fiserv (Wilmington, DE)
- …major incident response and MTTR reduction. + 13+ years of experience in IT service management ( ITSM ) and ITIL frameworks, including change, problem, and ... reliability, and client experience. + Define and enforce standardized operating procedures, ITSM best practices, and change management controls to improve change… more
- Leidos (Camp Springs, MD)
- …in enterprise Information Technology (IT) Change Management , metrics and reporting, IT Service Management ( ITSM ) process management , or other ... relevant experience required with strong skills in the use of Service Management tools, such as ServiceNow or Remedy. + ITIL certification required or the… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …**Skills:** CMDB,ServiceNow Configuration Management Database (CMDB),ServiceNow IT Service Management ( ITSM ) **Certifications:** CompTIA Security+ ... CMDB with other ITSM processes such as Incident, Problem, and Change Management . + Provide training and guidance to internal teams on CMDB usage, governance, and… more
- CompuCom (Richmond, VA)
- …deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** ... scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- … Professional (PMP) certification. + Experience with the ServiceNow Information Technology Service Management ( ITSM ) platform. + Proficiency with Microsoft ... CMMI ML3 for Services and Development. Link Solutions is seeking a Project Management Office (PMO) Support Specialist to join our team at Aberdeen Proving Ground,… more
- General Dynamics Information Technology (Fairfax, VA)
- …Management ,ServiceNow Platform,Software Systems **Certifications:** Certified Implementation Specialist - IT Service Management (CIS- ITSM ) | ServiceNow - ... Certified Systems Administrator (CSA) + ServiceNow Certified Implementation Specialist - IT Service Management (CIS - ITSM ) + **Location:** Remote + **US… more
- United Airlines (Chicago, IL)
- …productivity and enhance customer satisfaction. Works to integrate Field Services with other IT service management ( ITSM ) modules as well as SAM and HAM ... capabilities. **Key responsibilities** . Configure, and implement all aspects of the ServiceNow FSM module including developing and automating workflows using ServiceNow's Flow Designer, business rules, script includes, and other tools. . Customize and enhance… more