- Humana (Columbus, OH)
- …The focus of this role is the advancement of AI capabilities in the IT Service Management space. The team owns a data store in Databricks Unity Catalog ... containing all ITSM data that this role will leverage for their...Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet… more
- Acclaim Technical Services (Herndon, VA)
- …equipment, telephones (VoIP, analog, ISDN), voice media gateways and associated service modules. Responsibilities include: + Interact with end customers daily and ... + Working with users to resolve issues with telephone service . + Performing surveys as necessary to collect or...of groups to be working with, such as co-workers, management , and customers; must be able to exchange accurate… more
- Arena Technical Resources, LLC (Springfield, VA)
- …such as SolarWinds, Splunk, Nagios, BMC, or similar. - Experience with IT service management platforms such as ServiceNow or equivalent, strong comfort with ... not just input: Use monitoring tools, logs, and the ITSM platform as storytelling platforms, identify trends, recurring issues,...- Practical understanding of ITIL incident, event, and change management principles. - Proven ability to work in a… more
- ServiceNow, Inc. (Chicago, IL)
- …strategies and solutions. This role combines technical leadership with people management responsibility. You will directly manage Technical Architects while also ... 5+ years of hands-on ServiceNow Platform expertise * 5+ years of people management experience, with demonstrated success in developing and leading technical teams *… more
- CompuCom (Warwick, RI)
- …receive appropriate attention + Ensure all tickets are resolved within the documented service levels + Interact with asset management , network services, software ... Must know when to escalate issues not resolved at this level to management + Utilize ServiceNow (Supplier's dedicated technicians) or Supplier's ITSM System… more
- ManTech (Herndon, VA)
- …insights to leadership and decision-makers. + Previous experience supporting IT service management , business operations analytics, or strategic performance ... and presentation of analytical insights to diverse audiences. A strong customer service mindset and the ability to clearly communicate complex data are required.… more
- CGI Technologies and Solutions, Inc. (Westlake, TX)
- …field. Good to have: . Familiarity with code quality tools (Sonar), and ITSM platforms (ServiceNow, HP Service Manager). . Strong communication and collaboration ... mission-critical systems that drive shareholder transactions, performance reporting, and liquidity management . This role is based in Westlake, TX. **Your future… more
- Bank OZK (Little Rock, AR)
- …as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across ... Knowledge, Skills & Abilities + General knowledge of user and group management , access control, and platform configuration practices. + General knowledge of… more
- Koniag Government Services (Stennis Space Center, MS)
- …in designing and implementing automated solutions that enhance operational efficiency and service delivery. The place of performance for this position may be at ... tools (Jenkins, GitLab CI, or similar) + Experience with configuration management tools (Ansible, Chef, or Puppet) + Proficiency in containerization technologies… more
- Stanford Health Care (Palo Alto, CA)
- …module in ServiceNow including but not limited to HR Case & Knowledge management , Life Cycle events, HR integrations, Employee Center. **This is a Stanford Health ... creating workflows, flow designers, business rules and client scripts + Build service requests from customer requirements including requests, request items and tasks… more