- Robert Half Technology (Warren, NJ)
- …and configuration processes while providing best practices for updates and patch management . Offer live support through phone, chat, or email. Build strong ... updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …storage and data protection strategy and multi-year roadmap, including lifecycle management , capacity forecasting, technology refresh planning, and the evaluation of ... the department's role and to ensure adherence to IT governance and ITSM processes for achieving enterprise-wide efficiencies. + Evaluates and summarizes departmental… more
- ServiceNow, Inc. (Jersey City, NJ)
- …working as an enterprise architect with a successful track record in management consulting, (professional services firms or cloud software company), focused on ... Architecture & Design + Design end-to-end ServiceNow solutions across modules such as ITSM , CMDB/CSDM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows + Define… more
- Arena Technical Resources, LLC (Bellevue, NE)
- …Collaboration service integration, CRM support - Cybersecurity & Risk Management - PKI/Certificate authority services, RMF - Enterprise Infrastructure & Systems ... Management -Thin/zero clientand VDI, Disaster recovery & backup/restore, Active...and reports - Ability to ObtainITIL 4 Foundation - ITSM Certificationwithin the first 9 months Education: - Bachelor… more
- Cognizant (Atlanta, GA)
- …an impact by ensuring seamless support and continuous enhancement of Warehouse Management Systems (WMS). You will drive operational stability, strengthen service ... be a key member of the Application Support and Service Delivery team, working closely with clients, onsite and...business operations. + 2-3 years of experience working with ITSM tools such as ServiceNow. + 1-2 years of… more
- JPMorgan Chase (Columbus, OH)
- …and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems + Proactively ... development and implementation.** + **2+ years of experience with the ITSM module** + Understand customer requirements, translate to high-quality technical… more
- Boston University (Boston, MA)
- …+ Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management , image and deployment, patching, ... for our client's technology needs. + Participate in multiple service , platform or project teams as a subject matter...plan with full vesting after 2 years of eligible service . Tuition Assistance Program: Competitive tuition assistance program for… more
- CACI International (Peterson AFB, CO)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS ... Tier 2 IT Technician Job Category: Service Contract Act Time Type: Full time Minimum...This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits… more
- NTT DATA North America (Los Angeles, CA)
- …technical expertise, excellent communication skills, and a commitment to service excellence. Key Responsibilities: Provide hands-on support for desktop computers, ... routine maintenance, patching, and updates of systems. Provide excellent customer service and maintain a professional demeanor in all interactions. Preferred… more
- ChenMed (Miami, FL)
- …documents work performed and communicates with stakeholders via email and the service management platform. + Creates and maintains standard operating procedures ... (Network+, CCENT, etc.) or higher required + Experience using a service desk platform ( ITSM or trouble ticket system) + Experience configuring routers and/or… more
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