- United Airlines (Chicago, IL)
- …productivity and enhance customer satisfaction. Works to integrate Field Services with other IT service management ( ITSM ) modules as well as SAM and HAM ... capabilities. **Key responsibilities** . Configure, and implement all aspects of the ServiceNow FSM module including developing and automating workflows using ServiceNow's Flow Designer, business rules, script includes, and other tools. . Customize and enhance… more
- CIBC (Chicago, IL)
- …experience in** Technology Infrastructure Management , with a strong focus on IT Service Management ( ITSM ), Transformation and Project Delivery, with 5+ ... Implementation Management , IT Service Level Management , IT Service Management ( ITSM ), IT Telecom, Operational Efficiency, People Management , … more
- CACI International (Sterling, VA)
- …required + ITIL V3 or 4 certification and training + Good working knowledge of the Service Management workflows and ITSM processes + Experience with major ... Management Quality Assurance Analyst to support our IT service management processes. The successful candidate will...+ Outstanding communication and reporting skills + Proficiency in ITSM tools and data analysis software _Desired:_ + ITIL… more
- MUFG (Jersey City, NJ)
- …Asset Management (TAM) Team Leads and in a federated model with IT Service Management ( ITSM ) organization. + Ability to adapt to dynamic orginizational ... **Job Summary:** In this techno-functional role, you will lead the functional management of ServiceNow Technology Asset Management (ITAM), manage software… more
- HSBC (Buffalo, NY)
- …Service Resiliency Manager with a strong background in infrastructure support and IT Service Management ( ITSM ). The ideal candidate will be responsible ... situations effectively. The role holder will adhere to the Service Resiliency mandates, including Service management...adhere to the Service Resiliency mandates, including Service management processes & procedures to efficiently… more
- Steampunk (Mclean, VA)
- …and implementing solutions within the ServiceNow platform to support enterprise workflows, IT Service Management ( ITSM ), IT Operations Management (ITOM), ... and optimize Service Catalog items and workflows. + Support data management activities including data loads, transform maps, and XML imports/exports. + Develop… more
- Three Saints Bay (Washington, DC)
- …Property Accountability System (DPAS) as well as the application for Information Technology Service Management ( ITSM ) (BMC Remedy). + Perform independent ... Provide support to DISA/JSP with integrated logistics support and property management services **Position Responsibilities:** + Develop SOPs, implement and comply… more
- Amentum (Washington, DC)
- …+ Experience creating and executing federal technology roadmaps + Familiarity with IT service management ( ITSM ) practices, particularly aligned with ITIL + ... as a technical integrator across task areas including cybersecurity, engineering, operations, and service management to ensure cohesive enterprise IT service … more
- Leidos (Arlington, VA)
- …best practices. + Demonstrated experience in IT Enterprise Service Delivery, IT Service Management ( ITSM ), and ITIL frameworks within the past two ... of operational excellence. The ideal candidate excels in customer engagement, service management , and continuous improvement, while effectively coordinating… more
- Chenega Corporation (Washington, DC)
- …technical support for system incidents and changes while leveraging ServiceNow for IT service management ( ITSM ). The ideal candidate will troubleshoot ... ServiceNow workflows, scripting (JavaScript preferred), and integrations. + Knowledge of IT service management frameworks (ITIL certification is a plus). +… more