- Deloitte (Miami, FL)
- …and talent development of the AI Datacenter practice by shaping service offerings, driving innovation, expanding client relationships, and building high-performing ... years or experience designing, delivering, and supporting hybrid cloud and as-a- Service solutions, integrating ease-of-use features for end-users, onboarding via … more
- CACI International (Denver, CO)
- …in times of high call volume, first-level technical support in a 24x7 world-class service center, responding to inbound incidents and service requests via phone, ... and resolution. - Create and manage support tickets in a web-based ITSM /CRM platform while actively troubleshooting and communicating with end users. Perform initial… more
- Boston University (Boston, MA)
- …+ Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management , image and deployment, patching, ... Will: + Advocate for our client's technology needs. + Participate in multiple service , platform or project teams as an industry specialist, technical lead, client… more
- GEHA (Lee's Summit, MO)
- …using Swagger and YAML or similar tools desirable . Knowledge of ITIL and ITSM processes and tools (ie ServiceNow, ADO boards) . Proficient in MS Office tools, ... (eg Excel) . Familiarity with the API Management Life cycle including design, development, security, governance, monitoring,...the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for… more
- AECOM (Dallas, TX)
- …Proven success integrating AI agents with business-critical systems (eg, ERP, CRM, ITSM ) and workflows across a variety of business functions. + Demonstrated impact ... with agentic frameworks (eg, LangChain/LangGraph, Microsoft Autogen, Azure AI Agent Service , CrewAI, N8N, Automation Anywhere, UiPath) and ability to evaluate and… more
- Deloitte (Minneapolis, MN)
- …development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and ... with ServiceNow administration, ServiceNow analytics and reporting, and infrastructure management (including SSO, certificates, MID Server, PowerShell, and JavaScript),… more
- Insight Global (Jacksonville, FL)
- …hands-on, in-person support and a strong commitment to delivering exceptional service in a fast-paced environment. Key Responsibilities: Execute PC refresh ... continuity. Maintain accurate documentation of completed refreshes and update asset management systems. Troubleshoot hardware and software issues as needed. Adhere… more
- Themis Insight (Laurel, MD)
- …for existing or proposed databases or data repositories + Applies knowledge of ITOM, ITSM , HRSD, CSM and/or Service Portal. + Codes with programming languages ... manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements. Works individually or… more
- Innovation Associates, Inc. (Indianapolis, IN)
- …across the Customer Operations team. + Support iA's critical incident management procedures by leading critical response teams, assigning resources timely with ... and contribute to root-cause analysis for complex product or service issues. Who you are: + Bachelor's degree preferred;...be great if you also have: + Desired certifications: ITSM or ITTL; IT A+ ;Net+ certifications; Comp TIA… more
- MUFG (Jersey City, NJ)
- …support and capability maturity across multiple ServiceNow products including IT Asset Management (HAM Pro, SAM Pro), service delivery enablement using ... technical and functional expertise in ServiceNow ITAM (HAM Pro, SAM Pro), ITSM , IRM, Vulnerability Response and integrations. + Hands-on experience with ServiceNow… more