- Three Saints Bay (Washington, DC)
- …Property Accountability System (DPAS) as well as the application for Information Technology Service Management ( ITSM ) (BMC Remedy). + Perform independent ... Provide support to DISA/JSP with integrated logistics support and property management services **Position Responsibilities:** + Develop SOPs, implement and comply… more
- Amentum (Washington, DC)
- …+ Experience creating and executing federal technology roadmaps + Familiarity with IT service management ( ITSM ) practices, particularly aligned with ITIL + ... as a technical integrator across task areas including cybersecurity, engineering, operations, and service management to ensure cohesive enterprise IT service … more
- Link Solutions Inc (Adelphi, MD)
- …+ Experience with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Experience creating and ... Manager will be responsible for ensuring efficient processing of service requests and effective incident management in...processing of service requests and effective incident management in accordance with DoD standards and best business… more
- Chenega Corporation (Washington, DC)
- …technical support for system incidents and changes while leveraging ServiceNow for IT service management ( ITSM ). The ideal candidate will troubleshoot ... ServiceNow workflows, scripting (JavaScript preferred), and integrations. + Knowledge of IT service management frameworks (ITIL certification is a plus). +… more
- New York State Civil Service (Albany, NY)
- …agenda preparation, and follow-up on action items* Track, monitor, and maintain IT Service Management ( ITSM ) request data, ensuring information is accurate, ... coordination, tracking, and documentation support for project, portfolio, and ITSM activities, improving data accuracy, reporting consistency, and operational… more
- Travel + Leisure Co. (Orlando, FL)
- …Middleware Administration). + ** ITSM & Best Practices:** Deep understanding of IT service management ( ITSM ) processes and industry best practices. + 7+ ... develop end-user materials to promote successful adoption. + **Vendor & Budget Management :** Manage relationships with service providers and vendors, oversee and… more
- Brookfield Properties (San Ramon, CA)
- …through deskside services, while fostering a culture of continuous improvement in IT Service Management . The ITSM Senior Support Analyst is responsible ... addition, the analyst supports delegated duties and special projects from IT Service Management leadership, helping advance strategic goals and operational… more
- Insight Global (Cincinnati, OH)
- …monthly patch updates, and upgrade cycles. In this role, they will be supporting IT Service Management ( ITSM ), Strategic Portfolio Management (SPM), IT ... development team on implementing new functionality and enhancements to Service Portal, Service Catalog, Knowledge Management...5+ years of ServiceNow Admin experience - Experience with ITSM , ITAM, SPM, and SECOPS - Understanding of CMDB… more
- Commvault (FL)
- …IntegrationHub, and Orchestration for advanced automation use cases. + Core Module Depth + Service Management ( ITSM ): Incident, Problem, Change, Service ... + IT Operations Management (ITOM): Discovery, Event Management , Service Mapping + Security Operations (SecOps):...Specialist (CIS) in at least 3 of the following: ITSM , ITOM, SecOps, or HRSD + ITIL v4 Foundation… more
- SAIC (Chantilly, VA)
- …the allocation of those requirements to a development team. A strong acumen of IT Service Management ( ITSM ) practices, such as ITIL, CMMI, and SAFe is ... of success associated with each sprint and program increment. + Identify service delivery deficiencies and suggest rework to improve offerings. + Capture success… more