- PNC (Dallas, TX)
- …Information Technology (IT) Support, Machine Learning, Risk Assessments, ServiceNow IT Service Management ( ITSM ), Technical Knowledge **Competencies** ... tasks. Support Microsoft Configuration Manager (SCCM) and Intune for device management and compliance. Help administer Microsoft 365 (M365) services and contribute… more
- Community Health Systems (Franklin, TN)
- …in using remote desktop support tools, ticketing systems (eg, ServiceNow), and IT service management ( ITSM ) platforms. + Strong understanding of IP ... in IT support, help desk operations, or technical customer service required + Familiarity with Learning Management ...customer service required + Familiarity with Learning Management Systems (LMS) required + Basic experience with SQL… more
- NANA Regional Corporation (Fayetteville, NC)
- …supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management ( ITSM ) process for USSOCOM locations across several networks and ... networks and applications specific to the SIE / USSOCOM enterprise, IT service management , Information Technology Infrastructure Library (ITIL), and other… more
- New York State Civil Service (Albany, NY)
- …include, but are not limited to, the following: * Review and respond to IT Service Management ( ITSM ) system incident and request tickets within designated ... and courteously address desktop support calls transferred by the Service Desk.* Monitor ITSM work queues to ensure timely and effective resolution/fulfillment of… more
- CACI International (Chantilly, VA)
- …Travel Required: None Type of Travel: None * * * The Information Technology Service Management ( ITSM ) Governance and Compliance Support Analyst attends all ... of briefs and reports to the Government and peer Service Providers * Deliver high quality work and adapt...of related work experience * Working knowledge of the ITSM processes * Knowledge of ITIL processes with the… more
- Insight Global (Wood Dale, IL)
- …Desktop Support Technician Previous hands on experience and knowledge working with IT Service Management ( ITSM ) tools - ServiceNow, Remedy or ManageEngine ... in Wood Dale, IL is looking for a IT Service Desk/Desktop Engineer to join their team. This person...such as password resets. Candidate must have excellent customer service experience and go getter attitude as they will… more
- ManpowerGroup (Washington, DC)
- …strong hands-on experience with **ServiceNow EC Pro** , ServiceNow Portal Development, and **IT Service Management ( ITSM )** , along with the ability to work ... experience with: + ServiceNow Platform + ServiceNow Portal Development + ServiceNow ITSM + **ServiceNow EC Pro (required)** + Strong understanding of web development… more
- CACI International (Sterling, VA)
- …protocols, architectures, and technologies (eg, TCP/IP, WAN/LAN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or ... optimization of incident management tools and systems. + Collaborate with other ITSM process teams to ensure proper integration of incident management with… more
- CACI International (Sterling, VA)
- …architectures, and technologies (eg, TCP/IP, MPLS, SDN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or ... Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with… more
- BAE Systems (Sterling, VA)
- …+ ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist - IT Service Management (CIS- ITSM ) or Knowledge Management ... knowledge management , content curation, or technical writing within an ITSM environment + 3 years of hands-on experience with ServiceNow, including… more