- Link Solutions Inc (Adelphi, MD)
- …+ Experience with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Experience creating and ... Manager will be responsible for ensuring efficient processing of service requests and effective incident management in...processing of service requests and effective incident management in accordance with DoD standards and best business… more
- Chenega Corporation (Washington, DC)
- …technical support for system incidents and changes while leveraging ServiceNow for IT service management ( ITSM ). The ideal candidate will troubleshoot ... ServiceNow workflows, scripting (JavaScript preferred), and integrations. + Knowledge of IT service management frameworks (ITIL certification is a plus). +… more
- Travel + Leisure Co. (Orlando, FL)
- …Middleware Administration). + ** ITSM & Best Practices:** Deep understanding of IT service management ( ITSM ) processes and industry best practices. + 7+ ... develop end-user materials to promote successful adoption. + **Vendor & Budget Management :** Manage relationships with service providers and vendors, oversee and… more
- Brookfield Properties (San Ramon, CA)
- …through deskside services, while fostering a culture of continuous improvement in IT Service Management . The ITSM Senior Support Analyst is responsible ... addition, the analyst supports delegated duties and special projects from IT Service Management leadership, helping advance strategic goals and operational… more
- Commvault (FL)
- …IntegrationHub, and Orchestration for advanced automation use cases. + Core Module Depth + Service Management ( ITSM ): Incident, Problem, Change, Service ... + IT Operations Management (ITOM): Discovery, Event Management , Service Mapping + Security Operations (SecOps):...Specialist (CIS) in at least 3 of the following: ITSM , ITOM, SecOps, or HRSD + ITIL v4 Foundation… more
- SAIC (Chantilly, VA)
- …the allocation of those requirements to a development team. A strong acumen of IT Service Management ( ITSM ) practices, such as ITIL, CMMI, and SAFe is ... of success associated with each sprint and program increment. + Identify service delivery deficiencies and suggest rework to improve offerings. + Capture success… more
- PNC (Birmingham, AL)
- …Technology (IT) Support, Machine Learning (ML), Risk Assessments, ServiceNow IT Service Management ( ITSM ), Technical Knowledge **Competencies** Application ... tasks. Support Microsoft Configuration Manager (SCCM) and Intune for device management and compliance. Help administer Microsoft 365 (M365) services and contribute… more
- Community Health Systems (Franklin, TN)
- …in using remote desktop support tools, ticketing systems (eg, ServiceNow), and IT service management ( ITSM ) platforms. + Strong understanding of IP ... in IT support, help desk operations, or technical customer service required + Familiarity with Learning Management ...customer service required + Familiarity with Learning Management Systems (LMS) required + Basic experience with SQL… more
- TEKsystems (Providence, RI)
- …Troubleshoot Level I issues in real-time. * Understand intake processes related to IT Service Management ( ITSM ). * Collaborate effectively with team members ... skills, particularly with Level I issues. * Familiarity with IT Service Management ( ITSM ) processes. * Excellent communication and interpersonal skills.… more
- NANA Regional Corporation (Fayetteville, NC)
- …supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management ( ITSM ) process for USSOCOM locations across several networks and ... networks and applications specific to the SIE / USSOCOM enterprise, IT service management , Information Technology Infrastructure Library (ITIL), and other… more