- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking an experienced and detail-oriented ITIL Network Incident Management Quality Assurance Lead ...or related roles + Good working knowledge of the Service Management workflows and ITSM processes +… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- An Incident Response Lead provides exceptional, personalized customer service , ensuring that clients receive an elevated, premium support experience. This ... standard of care. In addition to supporting as a Digital Escort Operator, an Incident Response Lead would also be responsible for the following job… more
- Truist (Raleigh, NC)
- …team members in incident management processes and best practices; Lead incident management meetings and ensure effective communication within the ... the technology organization. Their primary goal is to restore service operation as quickly as possible while minimizing impact...Specific activities may change from time to time. 1. Incident Management : Lead the … more
- Academy Sports + Outdoors (Katy, TX)
- …efforts. + Lead cross-functional teams during disaster recovery and incident management events, ensuring clear communication and well-coordinated actions. + ... Recovery and Incident Managment will oversee all disaster recovery and incident management activities in conjunction with the Manager Business Continuity and… more
- CACI International (Sterling, VA)
- … management processes. The ideal candidate will work closely with the QA Lead to ensure network incident management practices align with ITIL standards ... Network Incident Management Quality Assurance Analyst Job...(eg, TCP/IP, WAN/LAN) + Good working knowledge of the Service Management workflows and ITSM processes +… more
- Amazon (Nashville, TN)
- …drivers, customers, and community members seriously and maintain high standards for safety incident reporting. Amazon's On-Road Incident Management team is ... incidents while driving continuous improvements of Amazon's reporting mechanisms. Amazon's On-Road Incident Management team works to build products that support… more
- JPMorgan Chase (Columbus, OH)
- …exceptional products and services. As a Major Incident Manager within our Major Incident Management (MIM) team, you will play a pivotal role in ensuring the ... and the products you deliver to thrive. You will lead the management of Major Incidents with...a Technology Support III team member in Infrastructure Platform Incident Management , you will ensure the operational… more
- JPMorgan Chase (Tampa, FL)
- …to join our team. **Job responsibilities** + Lead as an operational member of Incident Management Team reporting to the Business Incident manager in the ... the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global...Global Command Centers-Payments Operations, you will be empowered to lead and contribute significantly to the success of the… more
- Ally (Raleigh, NC)
- …. * Maintain and improve Ally's CyberSecurity Incident Response plan. * Lead audit management responsibilities to ensure identified gaps are addressed in ... to visit our tech blog at ally.tech The CSIRT Incident Response position at Ally is a member of...is a member of the Information Protection and Risk Management team and works closely with other members of… more
- Link Solutions Inc (Adelphi, MD)
- … Desk Incident Manager will be responsible for ensuring efficient processing of service requests and effective incident management in accordance with DoD ... track, and report on service requests and incident statuses. + Lead incident ...Server 2019, etc.). + Experience with incident management within the ServiceNow Information Technology Service … more