- Children's Mercy Kansas City (Kansas City, MO)
- …improve the lives of children beyond the walls of our hospital. Overview Service Operations Analyst is responsible for day-to-day analysis, participation, ... NOC monitoring tools. Provides guidance to and is an escalation resource for Service Operations Associate Analyst . This is a 3rd Shift, onsite role, with… more
- Children's Mercy Kansas City (Kansas City, MO)
- …that we can improve the lives of children beyond the walls of our hospital. Overview Service Operations Senior Analyst is a subject matter expert on all Tier ... gather and report call trends and issues reported into the Service Desk. Senior Analyst will follow precedents and procedures and will seek assistance when… more
- Children's Mercy Kansas City (Kansas City, MO)
- …improve the lives of children beyond the walls of our hospital. Overview The Service Operations Associate Analyst is responsible for day-to-day Service ... issues through Incidents, Requests, and support phone calls and/or chats. Associate Analyst follows established processes and procedures in the form of training… more
- City of New York (New York, NY)
- …completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement Specialist. Duties include: ... Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Civil Service , Department of Title Commission Operations Analyst 1 (Civil Service ), 1 Position Occupational Category Other Professional ... who object to final determinations made by the Department of Civil Service . The Commission Operations Analyst 1 (Civil Service ), G-18, will report… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. Duties ... - Analyze data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various procurement and government… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... & prioritize PO tickets for escalation to Deputy Directors for Service Desk and Procurement Operations ; - PQL Management (creation and maintenance); - Imports: … more
- Under Armour, Inc. (Frankfort, KY)
- …**Purpose of Role** The Customer Service Systems Operations ... Customer Service Systems Ops Analyst **Customer ...Service Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize… more
- City of New York (New York, NY)
- …which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are also ... The Managers are responsible for maintaining a collaborative environment for all peers. Service Desk Operations is seeking an Assistant Director / Business … more
- Lockheed Martin (King Of Prussia, PA)
- **Description:** We are seeking a highly skilled and experienced ServiceNow Platform Operations Analyst to join our team\. The successful candidate will be ... platform\. This role will work closely with the ServiceNow development team, IT operations team, and business stakeholders to ensure that the platform is aligned… more