- SAIC (Reston, VA)
- …**Job Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and ... that can be automated + Provide input for technology requirements impacting service catalog and/or request fulfillment + Support engineering and design… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... **The Opportunity** : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure...for monitoring, analyzing, and improving the quality of network request handling and fulfillment within our IT service… more
- American Family Insurance - Corporate (Madison, WI)
- …of service requests. + Implement best practices to optimize request handling workflows and improve customer satisfaction. **Continuous Improvement:** + Identify ... The Team Lead for Knowledge and Request Management plays a crucial role in overseeing...responsible for managing the organization's knowledge base and handling service requests efficiently. This position requires a strategic thinker… more
- TECO Energy (Ybor City, FL)
- **Title:** Technology Asset & Vendor Management Analyst , Service Now Focus, Progression **Company** : Tampa Electric Company **Location:** Ybor Data Center ... of is deleted out of asset repository and all Service Desk request in the IT Asset...and system solutions * Highly motivated with strong customer service focus Technology Asset, Vendor Analyst Sr… more
- Insight Global (New York, NY)
- …the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management. The shift will be during normal ... An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The … more
- TECO Energy (Tampa, FL)
- **Title:** Systems Analyst - Progression (Enterprise Asset Management) **Company:** Tampa Electric Company **State and City:** Florida - Tampa **Shift:** 8 Hr. X 5 ... projects, and knowledge of trends in utility operations will be helpful. **Systems Analyst - Progression** **This position is available to be hired and the levels… more
- TECO Energy (Ybor City, FL)
- …solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do. **Tampa Electric** is a ... career opportunities available in all of these locations. TITLE: Systems Analyst Consultant, Progression PERFORMANCE COACH: Manager Application Development & Support… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and...includes active analysis of the traditional ITSM Event, Incident, Request , Problem, Knowledge, Change, Configuration, and Release processes. As… more
- Catalent Pharma Solutions (Morrisville, NC)
- **Senior IT Business Analyst , IT Service Delivery** **Position Summary:** Catalent, Inc. is a leading global contract development and manufacturing organization ... will report to Morrisville, NC** The **Senior IT Business Analyst , IT Service Delivery** plays a critical...process due to a disability, you may submit your request by sending an email, and confirming your … more
- MPR Associates (Alexandria, VA)
- …help sheets, and FAQ lists. + Coordinates with hardware and software vendors to request service and support with products. + Provides conference room support for ... engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique,… more
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