- TEKsystems (Newport News, VA)
- …on only outages. * Service Desk Support: Handle requests from the service desk, providing expert troubleshooting and resolution for complex technical issues. ... Description Job Description: As an IT Support Specialist , you will be responsible for providing technical assistance and support to end-users experiencing hardware,… more
- TEKsystems (New Haven, CT)
- **This is a service desk role (phone support only) that sits onsite in New Haven (this person is responsible for parking). It is not entry level and requires min 2-3 ... higher ed client is seeking a well rounded helpdesk specialist . 80-100% phone support. Teams supports 10,000-20,000 end users...documentation, and work well with others. They use HP service desk but any prior experience with ticketing system… more
- Logan A/C & Heat Services (Dayton, OH)
- …CENTER REPRESENATATIVE What I Do As A Customer Experience Specialist (https://www.youtube.com/watch?v=JFjdQLUHvOA) The Customer Service Representative provides ... a full-time Call Center Representative to provide fast, friendly service to our customers. Do you enjoy helping others?...and providing the best solution, with follow-up to ensure resolution + Work and communicate professionally with peers, other… more
- TEKsystems (St. Louis, MO)
- …The Customer Experience Specialist I, is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. ... efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel… more
- TEKsystems (Wappingers Falls, NY)
- Job Summary We are seeking a Customer Support Specialist to provide customer assistance and support for client products and services via phone, email, chat, or other ... interactions through SalesForce and QAD. . Provide high quality service and support in a variety of areas including,...impact the customer's experience. . Manage corrections through to resolution . * Quoting * Research on quoting * Running… more
- Ricoh Americas Corporation (Towson, MD)
- . **Job Title: Legal Senior On-Site Service Specialist (Multi-Site Support - Towson & Baltimore)** **Summary:** Join our dynamic team as a Legal Senior On-Site ... Service Specialist , where you will play a...essential equipment troubleshooting and escalate technical issues promptly for resolution . + Deliver exceptional customer service by… more
- Paylocity (Rochester, IL)
- …technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The ... and enhancing client relationships. Primary Responsibilities Responsibilities + Issue Resolution - Maintain consistent availability, manage workloads for optimal… more
- TEKsystems (Washington, DC)
- …years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues with ... teams to troubleshoot issues. * Updates status of queued service requests with the IT service management...software install and upgrades, and general troubleshooting and problem resolution . * Diagnose and troubleshoot Apple (MAC) computer and… more
- City of New York (New York, NY)
- …processing issues, facilitate resolution as well as landlord communication and customer service . This unit is also responsible for the integrity of HRA's data on ... THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM, WHEN IT BECOMES AVAILABLE, TO BE ELIGIBLE...CONTINUED EMPLOYMENT. Under general direction of the EFT Transfer Specialist with wide latitude for independent judgment, the LMU… more
- TEKsystems (St. Louis, MO)
- Job Summary We are seeking a detail-oriented Medical Collections Specialist with hands-on experience using NextGEN to join our billing team. This role is responsible ... Communicate claim-related issues to the verification team and field staff for resolution . + Collaborate with third-party payers to resolve processing issues and stay… more