- General Dynamics Information Technology (Springfield, VA)
- …IT Operations environment. As a TS/SCI cleared **I** **T Operations Support Technician ** on our Operations 24x7 Support team, you are the first responder ... resolution, open and maintain tickets, drive updates, coordinate with Tier 2 and Tier 3 technicians, and...Splunk, Nagios, BMC, or similar. + Experience with IT service management platforms such as ServiceNow or equivalent, strong… more
- General Dynamics Information Technology (Springfield, VA)
- …of a mission-critical IT Operations environment. As an** **IT Operations Support Technician ** **with a TS/SCI level clearance on our Operations 24x7 Support team, ... incidents from creation to resolution, open and maintain tickets, drive updates, coordinate with Tier 2 and Tier 3 technicians, and ensure clean hand offs… more
- NANA Regional Corporation (Fort Hood, TX)
- SAVA is looking for a Computer Technician I to provide support to the US Army Operational Test Command (OTC) at Fort Hood, TX. To join our team of outstanding ... professionals, apply today! **Responsibilities** + Perform Tier 1 and Tier 2 deskside incident...Perform repair and conduct operational checks, and preventive maintenance service on computer systems, related systems, and office equipment.… more
- FGS, LLC (Langley AFB, VA)
- Client Systems Technician (10th IS)Langley AFB, VA Requires US Citizenship Employment Term and Type: Regular, Full Time Required Security Clearance: TS/SCI Required ... Squadron, Langley AFB, VA. Daytime hours. **Primary Duties and Responsibilities:** + Provide Tier 1 and Tier 2 support based on industry standards, support… more
- Epsilon, Inc (Quantico, VA)
- …services for the MCU including network and systems, data center, service desk, cybersecurity, and audio visual/video teleconferencing. **Compensation and Benefits:** ... your recruiter conversation. **Responsibilities** **An average day:** As AV/VTC Technician I, you will be a part of an...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …to provide front-line support for the Love's Corporate and Field requests. The Help Desk Technician - Tier I's job is to ensure proper computer operation so that ... related issues for corporate and store employees, providing frontline service for all incoming requests. + Field necessary requests...ways to prevent future problems; alerting Help Desk Tech II 's when potential trends in incidents arise. + Record,… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …and ensuring compliance with DoD COMSEC handling procedures. + Provide 24x7x365 Tier - II Work Center support, including receiving and logging trouble calls ... talented and experienced Technical Control Facility Central Area Business (TCF CAB) Technician to assist in directing and managing the program's executive support… more
- GCI Communication Corp (Anchorage, AK)
- …and provide customer service from front counter. + Update status and/or resolve Tier II support tickets according to priority in the Cherwell and JIRA ... GCI's Desktop Technician I will be responsible for providing local...& Ethics. + CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. +… more
- TEKsystems (Cedar Rapids, IA)
- …to a specific shift during the interview/G3 if the conversation goes well. The Tier II qualifications would be to have one of the following; candidates ... Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical...of all issues and resolutions * Provide excellent customer service , maintaining a positive and professional attitude while assisting… more
- ManTech (Mclean, VA)
- **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician ** to join our dedicated support team in **McLean, VA.** In this role, you ... range of technical challenges. You will ensure reliable IT service delivery and work across teams to respond to...Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support. + Deliver basic user training for… more