- BlackRock (New York, NY)
- …identified and remediated via these efforts on an ongoing basis. + **Maintain ServiceNow knowledge base** : coach Service Desk leads to author/update high quality‑ ... center or enterprise Service Desk environment. + **Excellent knowledge of ServiceNow ( ServiceNow Certification highly preferred):** specifically in advanced… more
- NTT America, Inc. (Yonkers, NY)
- …role ensures efficient dispatch and execution of field service requests via ServiceNow , monitors service quality and SLA adherence and drives continuous improvement ... + Oversee ticket dispatch, field technician assignments, and task prioritization using ServiceNow . + Coordinate with NOC, network engineering, and project teams to… more
- Aegon Asset Management (Denver, CO)
- …agile, scalable, and high-quality technology delivery. This includes ownership of ServiceNow , Jira/Atlassian suite, the Testing Center of Excellence (TCoE), and ... leader and advisor to executive leadership on platform capabilities and innovation ServiceNow Platform Ownership + Lead the global delivery and lifecycle management… more
- General Dynamics Information Technology (Arlington, VA)
- …monitoring tools, CMDB/ITSM integrations, synthetic transaction scripts, automation, ServiceNow Operations Modules, and SIEM‑style event/log correlation to deliver ... automating incident population and severity assignment. * Proficiency in ServiceNow Operations Modules, including Event Management, ITOM/Discovery, Service Mapping,… more
- Graphic Packaging International, LLC (Atlanta, GA)
- …Manufacturing Technology to identify, capture, and maintain accurate asset/CI data within the ServiceNow CMDB and Asset Table. The OT Asset Manager will lead the ... industry's best practices. + Establish governance frameworks for OT assets within ServiceNow CMDB using the Common Service Data Model (CSDM) to ensure consistency,… more
- Marriott (Bethesda, MD)
- …expertise in HR operations, service delivery, and technology enablement-particularly ServiceNow -and is passionate about creating a unified and continuously improving ... and Process Measurement & Optimization** - Own and manage the HR ServiceNow module, ensuring it is optimized for usability, efficiency, and scalability. -… more
- Hilton (Memphis, TN)
- …**What your** **day\-to\-day** **will be like:** + Review incoming ServiceNow /JIRA requests and triage new networking/cloud/security demands + Run requirement ... discussions, and executive updates + Coordinate with security/cloud teams for ServiceNow approvals and compliance agreement + Collaborate with vendors on NetDevOps… more
- Insight Global (Dahlgren, VA)
- …Assurance Vulnerabilities (IAVs). This candidate will monitor and maintain the ServiceNow platform and mailbox to ensure timely responses to user assistance ... assigned products on Windows 11 computers and manage support requests through ServiceNow using established Incident Ticket and Change Request processes. A strong… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …to ensure successful system adoption. * Automation & Integration with ServiceNow : + Leverage ServiceNow knowledge to migrate existing identity-related ... ARS to Cayosoft. + Ensure that the integration between Cayosoft and ServiceNow is seamless, maintaining current workflows and automations * Continuous Improvement: +… more
- Insight Global (Irvine, CA)
- …will lead strategic programs leveraging SPM, ITPM, SAFE, Agile methodologies, and ServiceNow modules (SPM, PPM, EAP), with a strong emphasis on process improvement ... qualifications include PMP, ACP, and scaled agile certifications. Experience with ServiceNow and a proven track record of scaling technology organizations are… more