- Cognizant (Carson City, NV)
- …requests, and changes using ITIL best practices, managing tickets in ServiceNow , troubleshooting Windows, Microsoft 365, networking, VPN, MFA, and supporting cloud ... management processes. + Create, manage, and resolve tickets in ServiceNow ITSM, demonstrating professional communication and ticket ownership. + Troubleshoot… more
- Fairview Health Services (Minneapolis, MN)
- …business and IT strategies. This role provides technical leadership for ServiceNow platform operations, drives architectural standards and best practices, and ... 5 years supporting enterprise-level platform installations + Hands-on experience with ServiceNow CMDB, ITOM, ITAM, and Discovery implementations + Experience with… more
- Robert Half Office Team (Phoenix, AZ)
- …will also track and document all phone, email, and portal tickets in ServiceNow , ensuring thorough follow-up and resolution. This role is ideal for candidates who ... time of 12 business hours. + Track phone/email/portal tickets in ServiceNow . + Assume ownership of customer correspondence, complaints, and inquiries, ensuring… more
- Capgemini (Atlanta, GA)
- …optimized, cost effective and victory-oriented solutions for Enterprise Services Management, ServiceNow solutions and IT Operations Platform. You will work closely ... in business analysis and configuration or administration of ITSM modules of ServiceNow Platform + Familiarity of other Service Management Tools (such as BMC… more
- Travelers Insurance Company (Hartford, CT)
- …processes. Engage with Software Engineering chapter for identified improvement opportunities. + ** ServiceNow Expertise** : Act as the Subject Matter Expert (SME) for ... ServiceNow , providing guidance and support to the team. Leverage ServiceNow capabilities to enhance ITSM processes and workflows. Work with enterprise … more
- TIC - The Industrial Company (Abilene, TX)
- …on our project site in Abilene, Texas. **Responsibilities** + Monitor the ServiceNow ticketing system for technical support requests, incidents and projects in ... and/or region. + Assign, manage and complete tickets in ServiceNow in a timely manner, within established SLAs and/or...within established SLAs and/or to customer's satisfaction. + Create ServiceNow tickets for work performed that was not customer… more
- Idera, Inc. (Austin, TX)
- About PERSPECTIUM: Perspectium is a ServiceNow -native integration application and service you can trust. The solution was created by the founding developer of ... ServiceNow . ServiceNow uses Perspectium internally, preferring our approach to integrations over the ServiceNow IntegrationHub. About the Job: We are looking… more
- Capgemini (New York, NY)
- …a key role in leading enterprise-wide process transformation initiatives using ServiceNow and Agentic automation across business and IT organizations. Drive ... automation strategy aligned with business transformation goals. + Architect and implement ServiceNow workflows and Agentic automation solutions. + Serve as SME for … more
- Brookfield Properties (Los Angeles, CA)
- …knowledge base articles, incident categorizations, and virtual agent content within ServiceNow . + Provide extensive hardware and software support for Windows 11, ... Office 365 in conjunction with tools like Dell TechDirect. + Utilize ServiceNow for full lifecycle management of Incidents and Requests, ensuring thorough… more
- Capgemini (Atlanta, GA)
- …as a Solution Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate complex technical solutions ... design, transition, and operations. * 3+ years of experience in ServiceNow ITSM/CSM module configuration, administration, or business analysis. * Familiarity with… more