- Iron Mountain (Phoenix, AZ)
- …to the team throughout the course of each day. + Provides administrative support for Ops management including staff scheduling, ticket queues, maintaining inventory ... + Remain informed and up-to-date on the policies and procedures in the ServiceNow knowledge base. + This position is customer facing and will require contact… more
- University of Miami (Coral Gables, FL)
- …students. * Serve as the primary liaison between the school's academic and administrative teams and the central University enterprise IT departments. * Support and ... incidents and service requests within the IT service management system ( ServiceNow ). * Oversee specialized computing environments-such as computer labs, fabrication… more
- Robert Half Technology (Johnston, IA)
- …and software issues effectively. * Manage and resolve support tickets using ServiceNow or similar platforms. * Perform desk-side support for hardware such as ... solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in… more
- Robert Half Technology (Princeton, NJ)
- …provide excellent customer service. * Familiarity with ticketing systems such as ServiceNow , Jira, or Zendesk is highly desirable. * Basic troubleshooting experience ... solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in… more
- NTT America, Inc. (Albany, NY)
- …and software installation. + Serves as company liaison with customer on administrative and technical matters. + Provide technical support and incident management ... + 3+ years desktop/technical Windows support experience **Preferred Skills:** + ServiceNow ticketing system (or similar ticketing system) + Office 365 support… more
- NTT America, Inc. (Nashville, TN)
- …manager regarding Call Center staff. + Addresses emerging technical and administrative issues; and maintain situational awareness of issues affecting call responses ... any new programs or lines of business. + Possess multi-year experience working with ServiceNow as an end-to-end CMS. + Additional duties as assigned by the COR in… more
- Amentum (Warrenton, VA)
- …settings across the domain * Skilled in using PowerShell to automate administrative tasks and enhance system management efficiency * Hands-on experience in VMware ... * Bachelor's degree in IT or related STEM field * Experience with ServiceNow * Microsoft Certified: Windows Server Hybrid Administrator Associate * CompTIA Network+… more
- Insight Global (Mclean, VA)
- …timely resolutions to technical and nontechnical problems documenting their work using ServiceNow to throughout. . Remain online and responsive to walk ups, ... maintenance window testing as required. . Maintain schedules for recurring administrative maintenance and assist users in planning scheduled and unscheduled testing.… more
- RTX Corporation (Farmington, CT)
- …+ Track initiative progress and maintain documentation, standards, reporting, and team administrative lists. + Ensure team compliance with all required trainings and ... and motivated teams. **Qualifications We Prefer** + Experience with ServiceNow , reporting tools, and process documentation. + Strong problem-solving, organization,… more
- Northrop Grumman (Los Angeles, CA)
- …training/best practice documentation and training deployment + Provide site CAD/PLM administrative subject matter expert (SME) user support + Develop/update sector ... the context of an Agile/Scrum environment + Experience with IT task management tools. ServiceNow and/or Jira is a plus + Experience with SharePoint 365, JIRA, and… more